Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Utter Ford
Denton, TX
4,280 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,280 reviews
February 06, 2020
The Usual Outstanding Service I always feel that Greg Hall has my best interests at heart. He lets me know with full explanation what work needs to be done. And when the service is I always feel that Greg Hall has my best interests at heart. He lets me know with full explanation what work needs to be done. And when the service is completed, I know that the truck is in great shape. More
by ARTRYTER
Verified CustomerEmployees Worked With
February 05, 2020
Eddie Church is my Service advisorHe always is willing Eddie Church is my Service advisor He always is willing to help and go the extra mile to help me. Eddie also keeps me well informed About the w Eddie Church is my Service advisor He always is willing to help and go the extra mile to help me. Eddie also keeps me well informed About the work being done on my F350 and when it will be ready for Me to pick it up. Perry is also big help to me as As well More
by EDNBOWHUNTER
February 05, 2020
my over all experience was nice, buying a vehicle is never fun! my thing is after the sale, so well see how i'm taken care of after the purchase never fun! my thing is after the sale, so well see how i'm taken care of after the purchase More
by parkercntycowboy
February 04, 2020
New Ford purchase I went to Bill Utter Ford for the first time to have my 2018 Raptor serviced. I ended up trading it in for a new Raptor based on the service I receive I went to Bill Utter Ford for the first time to have my 2018 Raptor serviced. I ended up trading it in for a new Raptor based on the service I received from Adam Russell. He definitely worked hard to get me a great deal! More
by joe.izganics
Employees Worked With
February 04, 2020
Excellent service and quick they even had burgers and hot dogs cooking so the family got to eat while waiting on an oil change I will be returning for sure dogs cooking so the family got to eat while waiting on an oil change I will be returning for sure More
by BATMANDIAZ88
Employees Worked With
February 04, 2020
Eddie went above and beyond to help me the day I brought my car in. He is a true example of how to jot only treat customers but others too. I will highly recommend Bill Utter service dept to others! my car in. He is a true example of how to jot only treat customers but others too. I will highly recommend Bill Utter service dept to others! More
by donna.largent
Employees Worked With
February 04, 2020
Johnny was very good at keeping me informed of all the progress of my vehicle. I also really appreciate a loaner car being available and ready for me when I came to drop my car for service! Really good st progress of my vehicle. I also really appreciate a loaner car being available and ready for me when I came to drop my car for service! Really good staff their at Bill Utter Ford Service! More
by DANAEHANBY
February 03, 2020
Recently purchased a used car from Bill Utter. Salesman was courteous and professional. Process was quick and simple. Great price, great service, what else could you ask for? was courteous and professional. Process was quick and simple. Great price, great service, what else could you ask for? More
by Cl3272y
Employees Worked With
Mike Lewis
February 03, 2020
The only reason I gave a 4 star was because I asked for a wash and detail after my oil change. I got the car back it was just washed and poorly washed at that! It was not vacuumed or wiped down! I guess in m wash and detail after my oil change. I got the car back it was just washed and poorly washed at that! It was not vacuumed or wiped down! I guess in my opinion if they want you to take care of your car for resale value I think keeping it clean should be automatically done like the old days! The employee I checked was the person I spoke to on the phone when I called. I asked for him when I got there like he suggested me do but he was busy with another customer. More
by ENGLANDTA
Employees Worked With
