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Bill Utter Ford
Denton, TX
4,280 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,280 reviews
January 29, 2020
The service department is outstanding! I read on Facebook constantly about people having trouble getting recalls done and started to feel disheartened when I tried to use a local dealership! You fo Facebook constantly about people having trouble getting recalls done and started to feel disheartened when I tried to use a local dealership! You folks took care of the issues in a professional and timely manner. You are the true 5 star dealership in north Texas More
by LOUIS.MATUSKA
Verified CustomerEmployees Worked With
January 29, 2020
I won't have my car serviced any where else. They are above any other shop. I trust them 100% ...always straight forward. So friendly and fast!!! above any other shop. I trust them 100% ...always straight forward. So friendly and fast!!! More
by noel.b
Employees Worked With
Dillon Love
January 29, 2020
Great Service and Professionalism Very professional and exceeded all expectations. I will definitely have Johnny and Bill Utter Ford take care of the other vehicles we have. Thanks f Very professional and exceeded all expectations. I will definitely have Johnny and Bill Utter Ford take care of the other vehicles we have. Thanks for the great service! More
by Timasap
Employees Worked With
Johnny Constancio
January 29, 2020
They are the only dealership I will work with!!! Good people, honest and they take care of you!!! Super friendly!!! Adam, Chris and Perry have always looked out for me on multiple vehicles!!! people, honest and they take care of you!!! Super friendly!!! Adam, Chris and Perry have always looked out for me on multiple vehicles!!! More
by Deeredenius
January 29, 2020
My experience was very good, simple communication, sent email inquiring about a truck, got ab email from Jason very quick, we discussed to the point and quick. email inquiring about a truck, got ab email from Jason very quick, we discussed to the point and quick. More
by HRHER88
January 29, 2020
Third car we have purchased from Bill Utter Ford. Always great service and great prices. It is a relief to know we can always trust this dealership. great service and great prices. It is a relief to know we can always trust this dealership. More
by jeanbruce622
January 28, 2020
Great Service I had brought my car in to have the navigation system worked on. They ordered the part, I took my car back and they fixed it promptly. I had brought my car in to have the navigation system worked on. They ordered the part, I took my car back and they fixed it promptly. More
by poolj1234
Employees Worked With
Carina Thompson, Johnny Costancio
January 28, 2020
Excellent customer service The collision center completed the Repairs and Service on my 2018 ford transit 350 HD in a timely manner and on time. Excellent communications and up The collision center completed the Repairs and Service on my 2018 ford transit 350 HD in a timely manner and on time. Excellent communications and updates provided throughout job. More
by MikeMarsh
Employees Worked With
Bob in collision
January 28, 2020
Great service Thank you very much for the excellent service provided by Bill Utter Ford. I only buy my vehicles from Bill Utter Ford and will continue because of yo Thank you very much for the excellent service provided by Bill Utter Ford. I only buy my vehicles from Bill Utter Ford and will continue because of your attention to my needs. Thanks. More
by LEHANUS
Employees Worked With
Dillon Love
January 28, 2020
Excellent service I am Bill Utter customer for 20 years. Denny Morris is my advisor for many years. He is very pleasant to work with and he always keep his word. I comp I am Bill Utter customer for 20 years. Denny Morris is my advisor for many years. He is very pleasant to work with and he always keep his word. I completely trust him and I always know that my car is in good hands. More
by RCJOHNSON567
Employees Worked With
