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Bill Utter Ford
Denton, TX
4,019 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,019 reviews
May 25, 2023
No-Pressure sale. Easy process and knowledgeable. Micah was easy to work with and answered every question asked. Easy process and knowledgeable. Micah was easy to work with and answered every question asked. More
by bill_everhart
Helpful May 24, 2023
The process began from the web funnel to the chat features and Brittany was excellent. She was responsive and pointed us to the trucks that fit our parameters. We moved to sales with Phil and recei features and Brittany was excellent. She was responsive and pointed us to the trucks that fit our parameters. We moved to sales with Phil and received terrific attention and consideration concerning our trade-in and down payment; test drive; inspection or proposed truck and recall discussion; loan options for remaining balance due; car fax review; credit scoring and remaining questions. The final step of closing the loan was as Phil had proposed and went seamlessly. I was grateful the final loan contact pointed out there was no penalty for pre-payment as I had forgotten to ask that key question. The title and license plates are in process and we were set on our way in the new truck (detailed and I selected as promised). I was very satisfied with end to end process and look forward to using the service department to keep it running strong. More
by Buyer
May 16, 2023
Advisor kept Us updated on the progress. We had our vehicle back as promised. Thanks We had our vehicle back as promised. Thanks More
by nirajr8830
May 15, 2023
Greg was wonderful and knowledgeable. I really enjoyed working with him, Bill Utter Ford has always been wonderful to work with and purchase trucks I really enjoyed working with him, Bill Utter Ford has always been wonderful to work with and purchase trucks More
by Fordguy
Employees Worked With
May 12, 2023
It was and excellent experience- the service was performed quickly, and the staff was courteous and answered all of my questions. Thanks! performed quickly, and the staff was courteous and answered all of my questions. Thanks! More
by jixter05
Employees Worked With
Kason Edwards
May 12, 2023
We were pleased with how quick and efficient the service was today. Thank you to Ralph in the Bill Utter Ford Service Department. And thanks for taking the dirty truck through the wash!! was today. Thank you to Ralph in the Bill Utter Ford Service Department. And thanks for taking the dirty truck through the wash!! More
by harryowens
Employees Worked With
Ralph
