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Bill Utter Ford
Denton, TX
3,980 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 3,980 reviews
August 17, 2018
Fantastic I delt with many Ford dealers in my life and Bill Utter Ford was the best ford dealer I delt with I’m 77 so that’s a lot of years I delt with many Ford dealers in my life and Bill Utter Ford was the best ford dealer I delt with I’m 77 so that’s a lot of years More
by pblock
Verified CustomerEmployees Worked With
Helpful August 17, 2018
Great prompt, efficient professional service Had oil change, The Works, and cabin air filter changed. Danny kept me up to date as to how long it would take. I waited for the work to be done. I Had oil change, The Works, and cabin air filter changed. Danny kept me up to date as to how long it would take. I waited for the work to be done. It's just a pleasant experience getting service work done with Danny. He always informs what possible situations might pop up and offers his professional advice, which I gladly heed. He's the best. Ray Peters More
by Brewers41
Employees Worked With
August 17, 2018
They took car of my truck and completed the job quickly They have a good service program - they do what they will say they will do! The waiting area is nice, the dealership is clean people are friendly. They have a good service program - they do what they will say they will do! The waiting area is nice, the dealership is clean people are friendly. More
by Charles Nuber
August 17, 2018
EXCELLENT I have bought, leased and serviced my vehicles at Bill Utter Ford for the last 20 years. They are great people that provide great service. I have bought, leased and serviced my vehicles at Bill Utter Ford for the last 20 years. They are great people that provide great service. More
by GHALL5
Employees Worked With
Other Employees :
Colby Wardlow, Tom Corrigan, Randy Owen
August 14, 2018
Bill Utter Service Dept. I took my F250 Diesel in to get the trans fluid changed. Landon was very informative and the work was done quickly, even though they had all working I took my F250 Diesel in to get the trans fluid changed. Landon was very informative and the work was done quickly, even though they had all working day to get it done. They even washed it for me. They gave me a list of items that will need addressing in the future and checked it for recalls. I was very happy with the service I received and will be going back in the future. More
by Sponge71
Employees Worked With
Landon Brackett
August 13, 2018
Ease of Visit I went to Bill Utter Ford because of it being a family owned business. I had previously had gotten 3 vehicles from another Ford dealership. Howeve I went to Bill Utter Ford because of it being a family owned business. I had previously had gotten 3 vehicles from another Ford dealership. However every time I went for service I stop by sales to say hi. Well they all left, the dealership never had another salesman do a follow-up call. When I went Bill Utter Ford I was met by Jason Robinson. He showed me around the lot looking for a specific optioned F-150. Jason and Bill Cooper helped with various payment plans. The only reason I didn't get the F-150 was I still owe on my Fusion. Jason will get a sale. Just later in the year. More
by Bill M.
Employees Worked With
August 11, 2018
Bill Utter Dealership Miguel was one of the best salesman that I have had the opportunity to work with in buying my first new F150 Truck. Highly recommend him. Denise wa Miguel was one of the best salesman that I have had the opportunity to work with in buying my first new F150 Truck. Highly recommend him. Denise was also great in pointing out the accessories that I wanted and how they worked so I could make.the.right choices. More
by Tommy
Employees Worked With
Miguel Hernandez is a 5 star - excellent., Denise Wolfe
August 06, 2018
Great Service! Thank you Chris Blazo for all your help in our search for a new car. You are supper friendly, you answered all our questions and did your best to acco Thank you Chris Blazo for all your help in our search for a new car. You are supper friendly, you answered all our questions and did your best to accommodate all our specified needs. More
by Bnation
Employees Worked With
Chris Blazo
August 06, 2018
Convenient, quick and complete The phone receptionist made scheduling convienent by accepting my request for a time I could arrive. Even though I arrived 30 minutes early to my serv The phone receptionist made scheduling convienent by accepting my request for a time I could arrive. Even though I arrived 30 minutes early to my service appointment, my car was taken quickly to begin maintenance. During and after the service appointment, I was kept updated on the progress and condition of my car. The check out clerk was pleasant and explained the charges completely. Great experience More
by Fast car 11169
Employees Worked With
Erin Bostick
August 01, 2018
Stellar Service , Perfect balance of professionalism and friendliness. My purchasing experience involved several months of searching for two very specific trucks for m Perfect balance of professionalism and friendliness. My purchasing experience involved several months of searching for two very specific trucks for my dad and myself. Although we were unable to locate a truck for my dad, the Bill Utter Ford staff continued their expert and kind service throughout all of my “no thank you, that’s not the truck we’re looking for” responses. Their efforts, exceptional quality and good nature is what brought me back when looking for a second vehicle. Jason Robinson, Kim Payne and Denise Wolfe all assisted me, personalizing my needs and never tiring of my next question, conveying a sense of urgency for my requests and finding the answers in an expedient manner. Most importantly, they communicated clearly, kept me informed and displayed a much appreciated measure of common sense. Thank you. More
by JRW
Employees Worked With
Other Employees :
Kayla - front desk receptionist, always friendly, helpful, professional and polite., Denise Wolfe, Kim Payne
