Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Utter Ford
Denton, TX
4,286 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,286 reviews
November 29, 2018
AMAZING! I found the car I wanted through the dealership website and came in for a testdrive. I worked with Adam Russell (highly recommend) and he was very kin I found the car I wanted through the dealership website and came in for a testdrive. I worked with Adam Russell (highly recommend) and he was very kind, personable and not pushy! Overall I felt the process of purchasing my dream car was very easy and everyone at the dealership was helpful and transparent- no hidden fees, no unpleasant surprises. From all the research I’ve done (Kelly Blue Book, True Car, etc..) I got an extremely fair price for the vehicle and Mike Lewis made the paperwork and financial part of the transaction as smooth amd painless as possible. I couldn’t be happier! More
by jmcadams
Verified Customer
November 29, 2018
Very helpful people Kim Payne is the best salesman we have ever dealt with, he is easy to talk to and does everything he can to find the right car for you. He kept us up Kim Payne is the best salesman we have ever dealt with, he is easy to talk to and does everything he can to find the right car for you. He kept us up on everything that was going on with his search for just the right car for us. We will certainly tell our family and friends about him. More
by Mary Potts
Employees Worked With
Kim Payne, Mike Lewis
November 29, 2018
Painless and Easy We had a great experience purchasing our new vehicle. It was very easy and smooth. Tom was very easy to talk to and we felt comfortable the whole time We had a great experience purchasing our new vehicle. It was very easy and smooth. Tom was very easy to talk to and we felt comfortable the whole time. More
by B23cbfence
Employees Worked With
Tom Corrigan
November 28, 2018
2011 Ford Escape Service 11/26/18 Eddie Church always goes the extra mile for his customers. The work requested was done on schedule and as quoted with no surprises. I am consistently Eddie Church always goes the extra mile for his customers. The work requested was done on schedule and as quoted with no surprises. I am consistently recommending Bill Utter Ford. More
by DougLloydGray
Employees Worked With
November 28, 2018
Great Car Buying Experience! In April of 17 my husband and I purchased a F150 we worked with Roberto Barrios it was a great experience we went into the dealership that morning ar In April of 17 my husband and I purchased a F150 we worked with Roberto Barrios it was a great experience we went into the dealership that morning around 11am and I was back to work by 1pm that is quick in my book, we have spent hours at other dealerships making a purchase we were so impressed we went back 3 months later and purchased a Escape for myself and of course worked with Roberto again he is very knowledgeable and makes the process so simple! So when we decided to trade the F150 in for another truck we went back to see Roberto and again he has done an outstanding job!! We will be back to Bill Utter to work with Roberto again in the near future when I am ready to trade in my Escape! Roberto is a pleasure to work with! More
by Robin0125
Employees Worked With
Other Employees :
Denise Wolfe, Kenneth Carter, Mike Lewis
November 27, 2018
Easy to work with We found that the salesmen were friendly and easy to work with. Found us fast financing even with low credit scores. Bill utter is the place to check We found that the salesmen were friendly and easy to work with. Found us fast financing even with low credit scores. Bill utter is the place to check out if your looking for a new or used car!! More
by Wmfont
Employees Worked With
Will Shropshire, Mike Lewis
November 27, 2018
Splash Panel Repair I went to Bill Utter service to seek help in replacing two splash panels that had been damaged in our recent heavy rain. Dillon Love immediately sized I went to Bill Utter service to seek help in replacing two splash panels that had been damaged in our recent heavy rain. Dillon Love immediately sized up the situation and asked for a convenient time to make the repair. This was not a scheduled appointment and the repair completed in under two hours. And the best part ... the price was more than reasonable. Good job Dillon and the service technician. Good job Bill Utter for building a responsive team. More
by Ben W
Employees Worked With
Service technician - do not have name, Dillon Love
November 27, 2018
Service staff very customer orinted My service rep was very helpful and provided valuable information about my vehicle.Alex reviewed each activity as it occurred and explained each check My service rep was very helpful and provided valuable information about my vehicle.Alex reviewed each activity as it occurred and explained each check results More
by sshepard1
Employees Worked With
Alex Seal
November 27, 2018
Oil change took a little longer than normal. Took 2hrs for oil change, little longer than normal. Service Advisor was very nice . Length of time that it took for oil change was too long.. Took 2hrs for oil change, little longer than normal. Service Advisor was very nice . Length of time that it took for oil change was too long.. More
by dzburleson
Employees Worked With
John Witt
November 27, 2018
Friendly There was a bit of a wait they were pretty busy but the staff were super friendly and got my car done as quick as they could. I love this place espec There was a bit of a wait they were pretty busy but the staff were super friendly and got my car done as quick as they could. I love this place especially because they are super close to my house and the staff are always friendly and helpful. More
by KAMSTRA.AMELDA
Employees Worked With
Candi Dragoo, Dillon Love
