Bill Utter Ford

This is how buying a car should be. I've only purchased a vehicle from a dealership twice before and neither was a good experience. I'm happy to say that Adam Russell and Bill Utter Ford I've only purchased a vehicle from a dealership twice before and neither was a good experience. I'm happy to say that Adam Russell and Bill Utter Ford were completely different. There was no pressure and no false promises. The agreed upon price was to include minor dent repair and even after the sale was 100% complete, they followed through exactly as promised. All you have to do is look at the reviews of Bill Utter compared to those of the other large dealerships in the area and it becomes obvious that they're doing something better than the competition. More

Used car purchase Saw a car online called and made an appointment to test drive. Got there the car was ready to drive and they let me take it home that afternoon so the Saw a car online called and made an appointment to test drive. Got there the car was ready to drive and they let me take it home that afternoon so the wife could see it and drove it back to them 4 hours later answered all questions and bought the car. Super easy to work with and very competitive price. Did the paperwork in less than 5 minutes and drive off. Love that there was no pressure, no constant phone calls, emails or anything else. Adam the salesman respected my time and will give them a opportunity on my next car later next year!! More

Great experience! Very pleasant experience-no pressure! We have been Bill Utter Ford customers since the early 70’s & have always been satisfied with the service we Very pleasant experience-no pressure! We have been Bill Utter Ford customers since the early 70’s & have always been satisfied with the service we have received! Kyle Hodges was our salesman & we appreciated his professionalism. As always we enjoyed working with Carl Anderson & like the no pressure environment. We highly recommend Bill Utter Ford! More

Great customer service! Every person that I have come in contact with at Bill Utter Ford in Denton has been outstanding; they have been friendly, helpful, knowledgeable, and Every person that I have come in contact with at Bill Utter Ford in Denton has been outstanding; they have been friendly, helpful, knowledgeable, and accommodating. More

State inspection I got my truck State safety inspection done and they reset my clock and lnspected every thing else on my truck grate job .there hot choclate was great I got my truck State safety inspection done and they reset my clock and lnspected every thing else on my truck grate job .there hot choclate was great More

best customer service! We have bought our cars from Bill Utter for the last 25 years. They have always treated us with the upmost respect. Doyle Chaffin has been our sales We have bought our cars from Bill Utter for the last 25 years. They have always treated us with the upmost respect. Doyle Chaffin has been our salesman forever!!! Highly recommend him!! The service department is always great. Danny is amazing!! They get the work completed in a timely manner. And my dad worked for Bill Utter for many years. I grew up with the Utters. Won’t find a better family or dealership ?? More

tire leaking air slowly - difficult to find -they found it I had a right rear tire slowly leaking. It had previously been checked showing on puncture. I had recently driven 500 miles and using my tire sensor I had a right rear tire slowly leaking. It had previously been checked showing on puncture. I had recently driven 500 miles and using my tire sensors on the vehicle, had to stop periodically replace the air leaked out. After a thorough inspection, they discovered the tire stem leaking slowly but only when it was in a certain position. It was replaced. . More

Toronto Spikes, Wonderful, Went Above and Beyond! Toronto answered calls, patient, polite, professional, knowledgeable; respected us and our situation and was willing to help us whether we bought the Toronto answered calls, patient, polite, professional, knowledgeable; respected us and our situation and was willing to help us whether we bought the car or not. More

Exactly what was expected Always had good work done here. I have to drive past 2 other Ford dealerships to get to Bill Utter. Service was done correctly, quickly, and with no Always had good work done here. I have to drive past 2 other Ford dealerships to get to Bill Utter. Service was done correctly, quickly, and with no surprises. Thank you. More

Always good service. Have followed some of the Bill Utter staff from a now-closed dealer where they provided great service and that continues at Bill Utter Ford. Have followed some of the Bill Utter staff from a now-closed dealer where they provided great service and that continues at Bill Utter Ford. More