Bill Utter Ford

Excellent dealership. Best buying experience. My brother and I came into the dealership in order to get 2012 Ford Focus transmission repaired. My brother wanted to explore new vehicles and we met My brother and I came into the dealership in order to get 2012 Ford Focus transmission repaired. My brother wanted to explore new vehicles and we met with Steve Davidson who graciously showed us several new vehicles. While looking, Steve informed us that all repairs on the 2012 would be paid for by Ford and that we may no longer be interested. Very impressive. My brother went ahead and bought a new 2018 Ford Focus and he is most pleased. All facets of the transaction were handled quickly. More

Super Service from Terrific People I didn’t have an appointment but dropped in yesterday for an oil change and tire rotation on our 2017 Explorer. The staff was very nice and got me in. I didn’t have an appointment but dropped in yesterday for an oil change and tire rotation on our 2017 Explorer. The staff was very nice and got me in. The new customer waiting area is very nice: spotlessly clean, lots of snacks for purchase, big flat screen TVs and fast WiFi. It really is a nice facility! My car was ready in just a little while. This was an excellent experience; Thank you Bill Utter Ford! More

great experience and great service They did a great job getting my truck in and out promptly and explained the noise I was hearing and why I was hearing it They did a great job getting my truck in and out promptly and explained the noise I was hearing and why I was hearing it More

Job Well Done One of my windows rolled down but would not roll back up. The service department at Bill Utter are always polite, courteous and more than willing to One of my windows rolled down but would not roll back up. The service department at Bill Utter are always polite, courteous and more than willing to make things right as quickly as possible. Driving around with a window down just doesn’t work in this Texas heat. They fixed it and another issue I had in a very timely fashion. They also shuttled us back and forth to home while our repairs were being done. Thanks again for a job well done! More

Excellent buying experience During a service appointment at Bill Utter Ford for my wife’s SUV I was browsing the trucks and was approached by a very professional salesman. After During a service appointment at Bill Utter Ford for my wife’s SUV I was browsing the trucks and was approached by a very professional salesman. After checking out multiple trucks he found the truck I was looking for. He worked hard to find me valuable discounts to bring the price in my range and the deal was done. Thank you Mike Rodriquez, Mike in Finance and Denise Wolfe. More

just bought 2 vechicles Doyle Chaffin is the best salesman you will ever meet! My entire family uses him. He is a good old country boy. we adore him. Doyle Chaffin is the best salesman you will ever meet! My entire family uses him. He is a good old country boy. we adore him. More

My interaction with Laura Anderson was excellent. She rates. Laura listens to understand my requirements. When I'm ready I will come in and ask for her directly. This is the opposite of the experience I had Laura listens to understand my requirements. When I'm ready I will come in and ask for her directly. This is the opposite of the experience I had a year ago. Keep up the great work Laura. More

Great Experience I reached out via the web looking for a 2018 Ford F150. Doyle Chaffin contacted me and listened to my needs and found the perfect vehicle. His follow- I reached out via the web looking for a 2018 Ford F150. Doyle Chaffin contacted me and listened to my needs and found the perfect vehicle. His follow-up and communication was excellent. I was totally satisfied with the pricing and the process. From the sales person to F&I and accessories, it was a great experience. More

Walked in just to look. Walked out with a new Explorer! Sometimes, things just come together. This first visit to Bill Utter Ford, we were greeted by Kim Payne. Chatted a few minutes, mentioned we liked the Sometimes, things just come together. This first visit to Bill Utter Ford, we were greeted by Kim Payne. Chatted a few minutes, mentioned we liked the Explorer Limited but had never even sat in one. Kim immediately brought out a brand new vehicle and my wife took the wheel for a test drive. That was it! Signed a few papers for Kim, did the same with finance officer Kenneth Carter, chatted with Carl "Butch" Anderson about Denton 'back in the day' and we were done. No high pressure to buy. No stress. No strain. Even got a nice deal on our Cadillac SRX trade. Bill Utter Ford gets our Five Star stamp of approval. More

Very nice workers Very nice dealership to buy your car I recommend them to anyone especially Toronto the worker that assisted me was so wonderful,patient and always ans Very nice dealership to buy your car I recommend them to anyone especially Toronto the worker that assisted me was so wonderful,patient and always answers his calls More