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Bill Utter Ford
Denton, TX
4,272 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,272 reviews
June 13, 2018
The Works oil change Drove in at noon and out by 1:00. Thanks Danny for the years of taking care of all our vehicles. You have become a good friend. Drove in at noon and out by 1:00. Thanks Danny for the years of taking care of all our vehicles. You have become a good friend. More
by Car guy ran2016
Employees Worked With
June 11, 2018
Back on the road We were picking up my F-150 from the service center, when my wife's car (not a Ford) died in the parking lot late one afternoon. The Bill Utter te We were picking up my F-150 from the service center, when my wife's car (not a Ford) died in the parking lot late one afternoon. The Bill Utter team was great. They tried a couple of simple things in the parking lot, and it became clear that a) we needed real shop time, and b) the warranty from the other make of car wasn't going to cover it. John Witt, our service advisor told us to just leave it and the next morning he called; it was fixed. We were really pleased with the price too. More
by Steven Roemerman
Employees Worked With
John Witt
June 10, 2018
Smooth Internet Sale I purchased online through their internet sales. Was a very smooth process from online financing, finding the right car and onsite signing. This is I purchased online through their internet sales. Was a very smooth process from online financing, finding the right car and onsite signing. This is my third purchase here and wouldn't go anywhere else. More
by mcarl9
June 09, 2018
Great Experience! Our salesperson, Chris Blazo, was professional and gave us a good deal without a lot of haggle. Our wait was minimal compared to what it usually is. I Our salesperson, Chris Blazo, was professional and gave us a good deal without a lot of haggle. Our wait was minimal compared to what it usually is. I would recommend this dealership. More
by D'Lynn
Employees Worked With
Denise Wolfe, Dustin Sorensen, Tom McGarvey, Chris Blazo
June 07, 2018
Great Service from Erin with competitive pricing!!! Our service experience was great and the pricing was competitive. Erin did a great job keeping us informed on the status of our car. The newly remod Our service experience was great and the pricing was competitive. Erin did a great job keeping us informed on the status of our car. The newly remodeled service center is very nice and comfortable. More
by Chuck beck
Employees Worked With
Erin Bostick
June 07, 2018
recall notice Great experience my adviser took matter into his own hands and took the process from beginning to end. I had no issues just dropped off the vehicle an Great experience my adviser took matter into his own hands and took the process from beginning to end. I had no issues just dropped off the vehicle and picked it in a timely manner. More
by rick
Employees Worked With
June 07, 2018
Top notch customer service Bill Utter Ford service department is well organized and efficient. I went in first for a recall and returned for an oil change. Did exactly what I as Bill Utter Ford service department is well organized and efficient. I went in first for a recall and returned for an oil change. Did exactly what I asked with no up-sell. Work done in a timely fashion at a fair price. Will return soon for a new set of tires. More
by Jimmie D
Employees Worked With
Erin Bostick
June 05, 2018
No pressure dealership! Shout out to Kim Payne! Purchased a vehicle there today, best dealership experience I've ever had. No pressure sales. No pressure financing. They work Shout out to Kim Payne! Purchased a vehicle there today, best dealership experience I've ever had. No pressure sales. No pressure financing. They worked hard to earn my business and we're never pushy. Just tried to find the perfect vehicle for me when I had a deadline and they managed to pull it off. They were very fair with my trade in and price of the new one. It really felt like, from the top down, they actually put customers first and it's not just about making a sale. I say all this as someone who visited 5 different dealers in DFW and contacted many more for this particular purchase. Bill Utter is the best around. More
by Zack
Employees Worked With
Kim Payne, Mike Lewis
May 30, 2018
Review on purchase We are so pleased with the way Adam Russell and the rest of the Ford team at Bill Utter Ford handled our purchase. They had us in and out within 35 mi We are so pleased with the way Adam Russell and the rest of the Ford team at Bill Utter Ford handled our purchase. They had us in and out within 35 minutes of arriving! Papers signed and Adam explained features so I would be able to use them! It was an awesome experience! More
by Big Don
Employees Worked With
May 29, 2018
Fast Efficient Effective Friendly Service Had the works performed on our two cars on Saturday and the team kept us informed after we dropped the cars off and provided ride home in between. Mar Had the works performed on our two cars on Saturday and the team kept us informed after we dropped the cars off and provided ride home in between. Mario did a fine job in safely taking us home. More
by Jack
Employees Worked With
Other Employees :
Mario our service driver for pick up and return., Craig Bowen, Dillon Love
