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Bill Utter Ford
Denton, TX
4,272 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,272 reviews
May 21, 2018
service engine Greg was very friendly and handled our service engine work and recall perfectly. Our time was also taken into account. He was very knowledgeable about Greg was very friendly and handled our service engine work and recall perfectly. Our time was also taken into account. He was very knowledgeable about oil change information also. More
by Ford fusion
Employees Worked With
May 18, 2018
Great service with a smile and honest and fair work needed Eddie Church is what customer service should be .. smiling and welcoming me as would be a family member and listened to my concern regarding my truck Eddie Church is what customer service should be .. smiling and welcoming me as would be a family member and listened to my concern regarding my truck and after explaining my need for service and Liam car he called one of your technicians over for me to explain my issue with truck and then we agreed to arrange a date for service and he provided my a loaner car .. everything went as planned and better than expected.. I will continue to do business with Bill Utter Ford and recommend to family and friends.. thank you as it is hard to find good honest service these days.. thank you again as everyone treated me with respect and a big smile and it shows they care and enjoying what they do!! More
by Ford truck man
May 12, 2018
Solid Service I am very pleased with the efficiency and no-hassle of my warranty work. The return of my vehicle was quicker than expected. Thank you! I am very pleased with the efficiency and no-hassle of my warranty work. The return of my vehicle was quicker than expected. Thank you! More
by DaWest
Employees Worked With
Johnny Constancio
May 11, 2018
Excellent Service & Found the Right Truck My salesperson, Jason Robinson took the time to find me the exact truck I was looking for without having to wait on a special order. The process was My salesperson, Jason Robinson took the time to find me the exact truck I was looking for without having to wait on a special order. The process was seamless and very easy. This was by far the best vehicle purchase experience I’ve ever had. More
by Jeremy176102
May 03, 2018
Consistently reliable first rate service I have been a customer of Bill Utter Ford for 30 years for purchase, trade, and service. Great people. First rate dealership! Always concerned about n I have been a customer of Bill Utter Ford for 30 years for purchase, trade, and service. Great people. First rate dealership! Always concerned about needs of the customer. More
by DonWindle
May 02, 2018
New car buyer Chris was very knowledgable about the vehicles when showing them to us. Answered all of our questions, and was very polite even staying way past clos Chris was very knowledgable about the vehicles when showing them to us. Answered all of our questions, and was very polite even staying way past closing to make sure we knew everything about the SUV we purchased. This included setting up my phone to work with the SUV I purchased. I would highly recommend asking for Chris. Bill Cooper was very helpful in helping us with pricing. Seemed very genuine. Carl Anderson even came out and spent time with us thanking us for our business. Really everyone was super I just can't remember all their names. More
by New car girl
May 01, 2018
Excellent, Friendly with no pressure This is my 2nd truck that I have bought from Bill Utter Ford and have never been as pleased with a salesman as I am in dealing with Jason. This has tr This is my 2nd truck that I have bought from Bill Utter Ford and have never been as pleased with a salesman as I am in dealing with Jason. This has truly been the best truck buying experience I have had. From the beginning to the end. Total professionals. For Truck Accessories go see Denise. They have also serviced and worked on my trucks in the past. You cant beat the dealership from Jason in Sales, their service department to parts.You ever need service call Danny he will get it done right. Doyle, Thanks again for everything. More
by Russ
April 26, 2018
Good buying process Probably one of the easiest and quickest experiences I've had. My sales person was not hard core and that's what I liked. He really wanted to make sur Probably one of the easiest and quickest experiences I've had. My sales person was not hard core and that's what I liked. He really wanted to make sure we were getting the right vehicle to suit our needs. More
by Jamesaustin1
Employees Worked With
April 26, 2018
Great Erin Bostick is your greatest employee asset she is professional and communication is spot on. The dealership and drivers that gave me a lift were all Erin Bostick is your greatest employee asset she is professional and communication is spot on. The dealership and drivers that gave me a lift were all top notch. More
by Woodey
Employees Worked With
Erin Bostick
April 26, 2018
Raptor purchase Contacted Doyle Chaffin in February about ordering a new Raptor. He had the build sheet to me within minutes and the order placed by the end of the d Contacted Doyle Chaffin in February about ordering a new Raptor. He had the build sheet to me within minutes and the order placed by the end of the day. No fuss! Picked up my truck two weeks ago and couldn't be happier! Love Monica and all the folks at Bill Utter! Great job Doyle! More
by Scott Vanderhoef
