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Bill Utter Ford

Denton, TX

Overview
Employees
Reviews
Vehicles
4.9
4,275 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families. In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning. What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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4901 S Interstate 35 E

Denton, TX

76210

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Showing 4,275 reviews

October 06, 2023

I took my car as a walk-in for an oil change. They found a nail in my tire and fixed it and kept me updated until it was done. More

by ryeatts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Salinas
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Oct 09, 2023 -

Bill Utter Ford responded

It's great to know our team at Bill Utter Ford was able to assist with your oil change and unexpected tire repair. We appreciate you choosing us for your service needs!

October 05, 2023

Great customer service, at fair prices. My service advisor was very attentive and professional. He went out of his way to be sure I was satisfied with the work. More

by Bgraff18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin salinas
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Oct 05, 2023 -

Bill Utter Ford responded

We're delighted to know that you had a great experience with our team at Bill Utter Ford. We always aim for customer satisfaction and it's wonderful to see we hit the mark! Thanks for sharing your review!

October 04, 2023

Fast Service. Accurate and knowledgeable people. Thorough in testing and following up on repairs. Flexible on hours also. More

by nagisan17
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mike Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : justin
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Oct 04, 2023 -

Bill Utter Ford responded

We're glad to know you found our service at Bill Utter Ford fast and thorough. We strive for accuracy and flexibility in all that we do! Thanks for the feedback!

September 30, 2023

Christian worked hard to keep me informed about what was going on with my repair. More

by wvanclose
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
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Oct 02, 2023 -

Bill Utter Ford responded

Thank you for leaving Bill Utter Ford a five-star review! We are thrilled to read that Christian delivered excellent service and kept you updated throughout the repair process. Safe travels!

September 29, 2023

I am disabled and as usual bill utter Ford made getting my truck serviced very easy. Excellent customer service. More

by racetruckrick
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Eggelston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Desurn, Christina Flook, Sharon Moreno, Alex Celis, Tony King
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Sep 29, 2023 -

racetruckrick responded

You guys are awesome

Oct 02, 2023 -

Bill Utter Ford responded

We're glad to know that our team at Bill Utter Ford was able to make your truck service experience easy and convenient! We always aim for excellent customer service, so it's great to hear we hit the mark. Safe travels!

September 27, 2023

The young man in the Quick Lane was very through. I believe his name was Cameron. More

by kristipete58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Perry Eggelston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Smith 5 stars
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Sep 27, 2023 -

Bill Utter Ford responded

We are delighted to receive this kind review and shoutout to our team! Thank you for your feedback!

September 26, 2023

We were happy to be able to get the issues (warranty) and oil change taken care of while we were out of town. More

by harryowens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan
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Sep 27, 2023 -

Bill Utter Ford responded

Harry, we're glad to know that our team at Bill Utter Ford was able to assist you with your warranty issues and oil change while you were out of town. Thanks for the review!

September 25, 2023

Eddie church is an all star. He is amazing. Really great individual. Do what you can to keep him around! More

by Christiandugan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2023 -

Bill Utter Ford responded

We appreciate your shout-out to Eddie and will share your kind words! We're glad you had a great experience with him at Bill Utter Ford. Thanks for the review!

September 25, 2023

Jakob greeted me right away and was honest in his assessment of the timeframe. Excellent job communicating with me. More

by scott.puckett215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob
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Sep 26, 2023 -

Bill Utter Ford responded

Thanks for sharing your support of Bill Utter Ford! We'll be sure to let Jakob know his honest approach had a positive impact during your visit. Until next time, drive safely!

September 24, 2023

Excellent service, excellent customer service. I've had my vehicles serviced by Ford in FL, VA and TX. By far, Bill Utter Ford is the best. More

by jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2023 -

jim responded

Excellent service, excellent customer service. I've had my vehicles serviced by Ford in FL, VA and TX. By far, Bill Utter Ford is the best.

Sep 24, 2023 -

jim responded

jim responded publicly on 9/24/23 1:37 PM Excellent service, excellent customer service. I've had my vehicles serviced by Ford in FL, VA and TX. By far, Bill Utter Ford is the best.

Sep 25, 2023 -

Bill Utter Ford responded

Jim, we're delighted to know that you found our service at Bill Utter Ford the best among your experiences. Thanks for sharing this 5-star review!

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