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Bill Utter Ford

Denton, TX

4.9
4,283 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families. In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning. What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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4901 S Interstate 35 E

Denton, TX

76210

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Showing 4,283 reviews

May 18, 2022

Very good service today at Bill Utter Ford from start to finish. Oil changed, tires rotated and coolant changed on my 2016 Ford 150. Colton was my service rep and I felt like he was really taking personal c More

by PaulV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton
May 18, 2022 -

Bill Utter Ford responded

Paul, thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with Colton and the Bill Utter Ford team. Drive safely in your 2016 Ford F-150, and we hope to see you back!

May 17, 2022

Quick , and I was informed all along the way. The young man that helped me very nice More

by Gwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Jean-Louis
May 17, 2022 -

Bill Utter Ford responded

Thanks for the five-star review for Bill Utter Ford! It was a pleasure to service your vehicle, and we look forward to assisting you again when the time comes. Until then!

May 12, 2022

I highly recommend Bill Utter Ford. My experience with the sales team was great! Also, I’d like to give a shoutout to Denise Wolf who did an excellent job managing the spray-in-liner, More

by bladesman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toronto Spikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Baine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Wolfe
May 12, 2022 -

Bill Utter Ford responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful purchase experience working with Denise and the Bill Utter Ford team. Drive safely, and we hope to see you back next time!

May 11, 2022

A step above working with this team definitely more than I expected will definitely use Bill Utter in the future More

by stanhill85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Eggelston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Bill Utter Ford responded

We are thrilled that the Bill Utter Ford service team is a step above the rest! Thank you for the five-star review, and we'll see you next time.

May 11, 2022

Got it right, quick. Service was great and objectives were met without any unforeseen issues. More

by stacy149
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Bill Utter Ford responded

Thank you for the great review, Stacy! We are so glad to hear that you had a successful experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back!

May 10, 2022

Enjoyed the customer service here. Alex Cels was very helpful with my needs and wants More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Celis
May 10, 2022 -

Bill Utter Ford responded

Dan, thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Alex and the Bill Utter Ford team. Drive safely, and we hope to see you back!

May 06, 2022

Service and sales including finance are staffed well with knowledgeable people who care and most importantly are accessible! More

by todd
Recommend Dealer
Yes
Employees Worked With
Toronto Spikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton, Elante Smith
May 09, 2022 -

Bill Utter Ford responded

Todd, thank you for sharing your kind words about our team! We appreciate your business and we hope to welcome you back to Bill Utter Ford in the future. Safe travels ahead!

May 05, 2022

Such a great experience at Bill Utter Ford. Wonderful service, such nice people! This was for an airbag recall. They happily took care of it. I’ll be back! More

by Libby.Mccormack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Celis
May 05, 2022 -

Bill Utter Ford responded

Thank you for the great review, Libby! We are so glad to hear that you had such a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back!

May 04, 2022

Great communication and very easy to work with. Danny was professional and took care of my vehicle More

by Ejlong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Bill Utter Ford responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Danny and the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

May 04, 2022

Bill Utter Ford delivers great service! Customer oriented, professional, and always knowledgeable regarding my vehicle. More

by kmfpackers27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Swift
May 04, 2022 -

Bill Utter Ford responded

We couldn't have asked for a better review! Thank you for your kind words, five stars, and support of Bill Utter Ford. We are thrilled to have you as a valued customer!

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