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Bill Utter Ford

Denton, TX

4.9
4,268 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families. In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning. What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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4901 S Interstate 35 E

Denton, TX

76210

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Showing 4,268 reviews

April 05, 2022

Danny is the man. He provided great customer service and did me right after having an issue from the team that does the complimentary car wash. Management should recon More

by tyler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Bill Utter Ford responded

Hi Tyler - Thank you for the five-star review and feedback on our car wash services. We are glad that Danny took the time to ensure everything was taken care of and that you felt satisfied with your visit. Drive safe, and we'll see you down the road! - The Bill Utter Ford Team

April 05, 2022

I always receive great service at Bill Utter Ford. I trust them to keep my truck in great condition More

by Diane Hoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Jean-Loui
Apr 05, 2022 -

Bill Utter Ford responded

Diane, thank you for taking the time to review us! We appreciate your support and are happy to hear that the Bill Utter Ford team earned your five stars. Drive safely, and we hope to see you back!

April 04, 2022

My service advisor Danny is great. Covered everything, explained the work needed and kept me informed the whole time I was there. Very professional and friendly! I highly recommend Bil More

by rondadavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Flook
Apr 04, 2022 -

Bill Utter Ford responded

Thank you for the great review, Ronda! We appreciate your business and are happy to hear that you are confident in Danny to get the job done. Drive safely, and we hope to see you back again at Bill Utter Ford!

March 31, 2022

Quick service I like it I will comeback Good service On time service They Kate care my vehicle More

by Enriquedelgado3030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton Spanos
Mar 31, 2022 -

Bill Utter Ford responded

Hi Enrique - We are thrilled that our team delivered such efficient, top-notch service! Thank you for choosing Bill Utter Ford, we are thrilled that you will be a returning customer. Drive safely!

March 31, 2022

Greg Hall is great to work with! New car sales Doyle Chaffin is also awesome! More

by avidreaderfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Bill Utter Ford responded

Thank you for taking the time to review us! We are so glad to hear that Greg, Doyle, and the team earned your five stars. Drive safely, and we hope to see you back again at Bill Utter Ford!

March 30, 2022

The dealership service team is great and took great care of me. Danny was my service rep and He’s the main reason I’ll be back More

by B03hmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Bill Utter Ford responded

Thank you for the great review! We appreciate your support and are happy to hear that Danny delivered such a successful service experience. Drive safely, and we hope to see you back again at Bill Utter Ford!

March 30, 2022

Staff continued searching the issue until the problem was found and corrected it in a timely manner. Thank you to Colton and crew! More

by adkins1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton
Mar 31, 2022 -

Bill Utter Ford responded

Thank you for the glowing review! We are so glad to hear that you had such a successful service experience working with Colton and the Bill Utter Ford team. Drive safely, and we hope to see you back next time!

March 29, 2022

Treated as a valued customer. The maintenance and/or repair work is completed quickly but more importantly correctly. I have very high confidence in the service department startin More

by lrp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Bill Utter Ford responded

It means a lot that you can trust our Bill Utter Ford team to take excellent care of your vehicle. Thank you so much for your five stars! We will be here to assist with your future auto needs.

March 27, 2022

Best service you can get. My truck always goes to bill utter ford. You can't beat it. More

by Cscs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Eggelston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton spanos, Christina Flook
Mar 28, 2022 -

Bill Utter Ford responded

We're grateful for your confidence in the Bill Utter Ford team to get the job done! Thank you for the kudos and we look forward to seeing you again down the road. Take care!

March 25, 2022

I continue to be blown away by the quality of workmanship I receive at Bill Utter Ford. The service is also superior. More

by Murraywilliam528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Celis
Mar 25, 2022 -

Bill Utter Ford responded

What excellent feedback! It means so much that you've received consistently great service from our Bill Utter Ford team. Hope to see you down the road!

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