Bill Utter Ford - Service Center

Safety recalls The service representative Greg notified me that the parts were available to take care of the recalls, I dropped off my truck and the schuttle took me The service representative Greg notified me that the parts were available to take care of the recalls, I dropped off my truck and the schuttle took me home he notified me when it was complete and I picked it up. It went just as planned. More

Superior Erin handled my service and recall professionally. She got me out early. I was greeted and asked what I was in for before I exited my truck. Erin handled my service and recall professionally. She got me out early. I was greeted and asked what I was in for before I exited my truck. More

State inspection I got my truck State safety inspection done and they reset my clock and lnspected every thing else on my truck grate job .there hot choclate was great I got my truck State safety inspection done and they reset my clock and lnspected every thing else on my truck grate job .there hot choclate was great More

Great customer service! Every person that I have come in contact with at Bill Utter Ford in Denton has been outstanding; they have been friendly, helpful, knowledgeable, and Every person that I have come in contact with at Bill Utter Ford in Denton has been outstanding; they have been friendly, helpful, knowledgeable, and accommodating. More

tire leaking air slowly - difficult to find -they found it I had a right rear tire slowly leaking. It had previously been checked showing on puncture. I had recently driven 500 miles and using my tire sensor I had a right rear tire slowly leaking. It had previously been checked showing on puncture. I had recently driven 500 miles and using my tire sensors on the vehicle, had to stop periodically replace the air leaked out. After a thorough inspection, they discovered the tire stem leaking slowly but only when it was in a certain position. It was replaced. . More

best customer service! We have bought our cars from Bill Utter for the last 25 years. They have always treated us with the upmost respect. Doyle Chaffin has been our sales We have bought our cars from Bill Utter for the last 25 years. They have always treated us with the upmost respect. Doyle Chaffin has been our salesman forever!!! Highly recommend him!! The service department is always great. Danny is amazing!! They get the work completed in a timely manner. And my dad worked for Bill Utter for many years. I grew up with the Utters. Won’t find a better family or dealership ?? More

Exactly what was expected Always had good work done here. I have to drive past 2 other Ford dealerships to get to Bill Utter. Service was done correctly, quickly, and with no Always had good work done here. I have to drive past 2 other Ford dealerships to get to Bill Utter. Service was done correctly, quickly, and with no surprises. Thank you. More

3rd time work wasn't complete Inspection was not done, but was on list. They simply forgot. Third time here something was forgotten. Had to get inspection next day somewhere else. Inspection was not done, but was on list. They simply forgot. Third time here something was forgotten. Had to get inspection next day somewhere else. More

Always good service. Have followed some of the Bill Utter staff from a now-closed dealer where they provided great service and that continues at Bill Utter Ford. Have followed some of the Bill Utter staff from a now-closed dealer where they provided great service and that continues at Bill Utter Ford. More

Excellent service with a smile It gets no better than this! The answer the phone when I call, they greet me when I arrive and they take care of what needs to be done while I am ther It gets no better than this! The answer the phone when I call, they greet me when I arrive and they take care of what needs to be done while I am there. More