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2,570 Reviews of Bill Utter Ford - Service Center
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March 15, 2018
Best customer service ever. Thanks to everyone especially Dillon. Very efficient and polite. Service was great and he handled all of the warranty details on my tire. Really appre Thanks to everyone especially Dillon. Very efficient and polite. Service was great and he handled all of the warranty details on my tire. Really appreciate everyone there. More
by BG
Employees Worked With
Shuttle drivers Barry and Javier. , Dillon Love
Helpful March 15, 2018
WONDERFUL SERVICE DANNY MORRIS IS THE BEST. QUICK, EFFICIENT AND KEEPS ME UPDATED ON ALL OF MY VEHICLE NEEDS. KIND AND PROFESSIONAL. I DO ALL OF MY VEHICLE BUSINESS DANNY MORRIS IS THE BEST. QUICK, EFFICIENT AND KEEPS ME UPDATED ON ALL OF MY VEHICLE NEEDS. KIND AND PROFESSIONAL. I DO ALL OF MY VEHICLE BUSINESS WITH BILL UTTER FORD More
by daisy
Employees Worked With
March 13, 2018
Tentative Revised Review Right now I'm giving Bill Utter a second chance so this review is tentative we'll see how things work out I'm very optimistic I'm giving three stars r Right now I'm giving Bill Utter a second chance so this review is tentative we'll see how things work out I'm very optimistic I'm giving three stars right now with the option for 5 if my problem is taken care of More
by sladecagle13
March 09, 2018
Extremely poor. Be prepared for undisclosed "miscellaneous" charges. Be prepared to wait at least 10 minutes for your car to be brought back to you. I hope the techni Be prepared for undisclosed "miscellaneous" charges. Be prepared to wait at least 10 minutes for your car to be brought back to you. I hope the technicians enjoyed my paid Sirius subscription to the NBA channel blaring at maximum volume. I would NOT recommend getting service here. More
by Tracydn
Employees Worked With
Doesn't matter.
March 01, 2018
Excellent people I have been a Bill Utter customer for many years. Their people and customer service is the best in the metroplex. They are always concerned and helpfu I have been a Bill Utter customer for many years. Their people and customer service is the best in the metroplex. They are always concerned and helpful in making sure you are provide the best service and Support. More
by joneszdr
February 28, 2018
Auto Service Very satisfied with the services rendered check-in process went well the waiting area was clean the completion time was on schedule the price was appr Very satisfied with the services rendered check-in process went well the waiting area was clean the completion time was on schedule the price was appropriate. More
by duncanbillu
Employees Worked With
February 26, 2018
Best Parts Department I’ve ever done business with Great pricing, FANTASTIC service. Tanya Pearman is amazing! Always the correct part, on time, for the right price. I am a Bill Utter Parts customer Great pricing, FANTASTIC service. Tanya Pearman is amazing! Always the correct part, on time, for the right price. I am a Bill Utter Parts customer for life! More
by Frank
February 13, 2018
Great service Got me right in with a mechanical problem. Diagnosed and resolved quickly. Reasonable pricing. I’ll be back. Danny Morris was very professional, helpf Got me right in with a mechanical problem. Diagnosed and resolved quickly. Reasonable pricing. I’ll be back. Danny Morris was very professional, helpful and friendly. More
by Flomo19
Employees Worked With
February 13, 2018
Service recall The entire experience was so easy. Erin met me when I pulled in took the information and sent me up to the lounge to relax and in less than an hour th The entire experience was so easy. Erin met me when I pulled in took the information and sent me up to the lounge to relax and in less than an hour the car was completed. Not what I expected, I expected to be there for hours. It was nice to have the work done properly and quickly. Will definitely recommend your dealership More
by PPMcL
Employees Worked With
Erin Bostick
February 03, 2018
Amazing I had an amazing experience by one certain quick lane advisor she helped a lot I will for sure be coming back and having her help in the future when I I had an amazing experience by one certain quick lane advisor she helped a lot I will for sure be coming back and having her help in the future when I need work done More
by Dodgepower1006
Employees Worked With
Summer Miller
