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Bill Utter Ford - Service Center

Denton, TX

4.9
2,722 Reviews

2,722 Reviews of Bill Utter Ford - Service Center

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October 08, 2022

180 degrees from my previous visit. Greg was knowledgeable and communicated well on the repair and what has been a difficult to diagnose issue is now resolved. Thanks More

by tim.brayton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Bill Utter Ford responded

We're happy to hear Greg could exceed your expectations. Thanks so much for giving him your kudos and we look forward to seeing you again next time. Take care! - The Bill Utter Ford Team

October 04, 2022

Alex did an awesome job, was professional, kind and knowledgeable! Great experience overall! Happy to recommend to others. More

by heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Celis
Oct 05, 2022 -

Bill Utter Ford responded

Thank you for the great review, Heather! We are so glad to hear that you had a successful service experience working with Alex and the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

October 03, 2022

Love the service at bill utter Ford! I appreciate the whole team for making my experience easy and fast More

by babydragon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Eggelston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton Spanos
Oct 04, 2022 -

Bill Utter Ford responded

We appreciate your feedback! Thank you for choosing Bill Utter Ford and for sharing your experience with our team. Drive safely until we see you next!

October 01, 2022

The overall experience was amazing. The people are great and they are hard workers. Would definitely use them again More

by payne.b.butler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Eggelston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Bill Utter Ford responded

We are delighted that our team took such great care of you and earned your continued business! Thank you for choosing Bill Utter Ford and for sharing your experience. Drive safely until we see you again!

September 28, 2022

Colton Spanos Did a excellent job in customer service. I came in to get my truck serviced unexpectedly and he made room for me I had to wait a little longer than normal, but the white was worth it I got m More

by Ct
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton Spanos
Sep 28, 2022 -

Bill Utter Ford responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Mike, Colton, and the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

September 25, 2022

Great service! Oil change and two recalls done in the same day. They also provided a loaner vehicle so I didn't skip a beat in my daily activities! Thanks again for More

by Chrisrjones88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton Spanos
Sep 25, 2022 -

Bill Utter Ford responded

Reviews like this make our day here at Bill Utter Ford! Thank you for having confidence in us.

September 25, 2022

We have always went there they are very polite and get it done quick. Very pleased More

by Deborahmuscle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton Spanos
Sep 25, 2022 -

Bill Utter Ford responded

Thank you for this lovely review of Bill Utter Ford! We appreciate your loyal business.

September 24, 2022

Good experience and good people. I always go to Bill Utter for everything on my truck. More

by pardon_cohos0o
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Bill Utter Ford responded

Thank you for your review! We are glad to hear that the Bill Utter Ford team was nice to work with. See you next time!

September 21, 2022

No issues, great service and comfortable area to wait while my vehicle was worked on. More

by Patrick1378
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony King
Sep 21, 2022 -

Bill Utter Ford responded

Patrick, thank you for the gret review! We are thrilled to hear that you had a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

September 21, 2022

I had a great experience, all the employees were very polite and i was informed about every step of my car repai, would recommend. More

by Sai2614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Bill Utter Ford responded

Thank you for taking the time to share! We are so glad to hear that you had a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

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