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Bill Utter Ford - Service Center

Denton, TX

4.9
2,722 Reviews
Call Service Center (800) 611-4415

2,722 Reviews of Bill Utter Ford - Service Center

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July 21, 2022

Mechanics did a good job on serviceing my vehicle today & while checking it, found the radiator needed to be flushed. Good Job! They & the service advisor also returned the vehicle super clean & washed. You More

by K/R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Smith & mechanics
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Jul 22, 2022 -

Bill Utter Ford responded

This is exactly the kind of feedback we work hard to receive at Bill Utter Ford! We're overjoyed our team delivered outstanding service and got your car back to you all cleaned. Until next time!

July 20, 2022

Great customer service, Got our vehicle in and out as promised. Kept us informed throughout the process. More

by Cydavidson59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton
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Jul 21, 2022 -

Bill Utter Ford responded

Thank you for the great review! We are thrilled to hear that you had a successful experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

July 20, 2022

Good customer service! They took care of me and my truck. Definitely taking my truck back. More

by paulraymeezy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Celis
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Jul 20, 2022 -

Bill Utter Ford responded

Thank you for this great rating and review! We're delighted you enjoyed working with our team here at Bill Utter Ford. We hope to see you again down the road!

July 20, 2022

Tony in the service center was very nice and knowledgeable. Service was fast and everything was thoroughly explained More

by Campbellot2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony King
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Jul 21, 2022 -

Bill Utter Ford responded

Thank you for the shoutout to Tony. He will definitely appreciate it! All of us at Bill Utter Ford are grateful for the 5-stars and hope to see you again.

July 20, 2022

The team that Mr. Miller runs is top notch Special thanks to Perry and Phil you guys always make sure everything goes smooth and the job is done correctly More

by Marshall Tidwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Tysinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Eggelston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton
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Jul 20, 2022 -

Bill Utter Ford responded

Thank you for taking a moment to give Perry, Phil, and the Bill Utter Ford team a shoutout! We're happy that you're happy. Safe travels!

July 19, 2022

My service manager kept me informed and up to date on the status of my car. Excellent service. More

by JKDFW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton
Report | Print
Jul 19, 2022 -

Bill Utter Ford responded

Excellent service is what we aim to provide! Thank you for the wonderful feedback and for trusting Bill Utter Ford with your vehicle's care - we'll be here if you need us again!

July 19, 2022

Danny Morris has been the service advisor I saw on my first visit to Utter Ford. He has always been courteous and kind. He delivered ahead of schedule on my truck! Customers want their vehicles fixed “ye More

by Cowboyuptexas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2022 -

Bill Utter Ford responded

Thank you for the 5-stars and shoutout to Danny! We are thrilled to hear that our team always provides you with exceptional service. All of us at Bill Utter Ford are grateful for your recommendation and can't wait to assist you in the future!

July 18, 2022

Great job, done in a timely manner and I got in very quickly i was very pleased More

by hvjack2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Celis
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Jul 18, 2022 -

Bill Utter Ford responded

Thank you so much for your glowing review! We are always here to help!

July 17, 2022

Always so professional- I feel I am in good hands and always informed on my vehicle! More

by Allisonbrookeguthrie
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2022 -

Bill Utter Ford responded

It is always a pleasure to assist you, Allison! Thank you for being a great Bill Utter Ford customer, we look forward to your next visit. Safe travels!

July 16, 2022

Great customer service- prompt response to requested appointments, specially to Ford recalls Keep on the good job More

by Omartlalnepull6691
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle White
Report | Print
Jul 18, 2022 -

Bill Utter Ford responded

Thank you for sharing your positive feedback! It means a lot that you are a happy Bill Utter Ford customer and we hope to see you again down the road. Drive safely!

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