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Bill Utter Ford - Service Center

Denton, TX

4.9
2,722 Reviews

2,722 Reviews of Bill Utter Ford - Service Center

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April 27, 2022

My vehicle was inspected and diagnosed with a engine issue. A plan was created to provide a curtesy car and parts for the repair. All went smooth as clockwork, they performed flawlessly and no surprises More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Bill Utter Ford responded

Dave, thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

April 27, 2022

They were great. I got my truck back faster than I thought and they even cleaned it for me. Thanks Guys!! More

by Jeremyhaden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton Spanos
Apr 27, 2022 -

Bill Utter Ford responded

Thank you for taking the time to review us, Jeremy! We are so glad to hear that you had such a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

April 26, 2022

My visit was started with a happy joyful service advisor. He was very respectful, helpful and great to work with More

by kellyerrobertson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle White, Alex Celis
Apr 26, 2022 -

Bill Utter Ford responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

April 26, 2022

Everyone was friendly and courteous all went well I went in for a recall they checked tires and fluid as well More

by mariebennett 1228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony King
Apr 26, 2022 -

Bill Utter Ford responded

Marie, we're happy to have a hand in keeping you safely on the road. The Bill Utter Ford team enjoyed assisting you, and we hope you'll continue to rely on us for all your future service needs!

April 26, 2022

Colton was very helpful and professional. I recommend this dealership for any and all automotive needs. Will definitely go back to them, as I was traveling through More

by gotfr8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton Spanos
Apr 27, 2022 -

Bill Utter Ford responded

It's great to hear you plan to return to Bill Utter Ford next time you're in the area! Colton and the team were happy to lend a hand with your service needs, and we wish you safe travels until we see you next!

Apr 27, 2022 -

gotfr8 responded

Thank you guys. You have a great team there. I will highly recommend you . Regards Carl

April 25, 2022

Great service with ease while getting my truck looked at and fixed, was also super quick More

by Ekromines929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton Spanos
Apr 25, 2022 -

Bill Utter Ford responded

Thank you for your wonderful review. We appreciate your kind words, and we will see you again next time. --The Bill Utter Ford Team

April 21, 2022

Have serviced several Fords at Bill Utter. Service advisors are friendly and we feel they have our best interests in mind. More

by Texas Fordie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Bill Utter Ford responded

Thank you for the glowing feedback! We are so happy to hear that you can trust our Bill Utter Ford team to keep your Fords running smoothly. Hope to see you at your next visit!

April 16, 2022

Thorough and fast. Nice waiting area and clean restrooms. Friendly service and cashier. That is all. 😊 More

by Renee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Celis
Apr 16, 2022 -

Bill Utter Ford responded

We deeply appreciate your glowing review, Renee! Thanks for supporting Bill Utter Ford!

April 15, 2022

Easy to get to. No appointment needed. Oil changed in a timely manner. Truck was washed and was clean. Waiting room was pleasant. More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Eggelston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Bill Utter Ford responded

We're happy to hear we could so easily accommodate you with your oil change, Gary. Thank you for stopping by Bill Utter Ford!

April 15, 2022

Bill Utter Ford has been my go to dealership for a long time. I have experienced several dealership service departments but Bill Utter’s service department is head and shoulders above them all. More

by wvanclose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony King
Apr 15, 2022 -

Bill Utter Ford responded

We're so happy to hear that the Bill Utter Ford team exceeded your expectations - that's what we strive for! We're always happy to help. Take care!

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