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Blue Springs Ford
Blue Springs, MO
804 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 804 reviews
May 06, 2019
Poor service and follow up I brought my car to service my air bags over a month ago. I was told two days to two weeks to wait on parts. It has been over a month now and no part I brought my car to service my air bags over a month ago. I was told two days to two weeks to wait on parts. It has been over a month now and no parts or contact. Blue Springs would not honor rental car plan from Ford. They said it was because parts would be here in two days. Obviously that was a lie. More
by ArchieWeeks
Verified CustomerEmployees Worked With
Do not know the name of the person who helped me.
May 06, 2019
Quick and easy Dropped my truck off for 4 tires and alignment. It was done in 2 hours with no problems. Sam Bell provides open communication during the process while Dropped my truck off for 4 tires and alignment. It was done in 2 hours with no problems. Sam Bell provides open communication during the process while getting me the best price on the tires I wanted. They even washed it for me. Best service department in Kansas City! More
by Wmcgowen86
Employees Worked With
Sam Bell
May 06, 2019
Recall notice and replace air bags Thank you for fixing my vehicle and getting me back on the road safety. Thank you for making the repair easy by giving me a ride home and for bringing Thank you for fixing my vehicle and getting me back on the road safety. Thank you for making the repair easy by giving me a ride home and for bringing my vehicle back to my house. More
by Mechele
Employees Worked With
Jim Howard, JW Williams, Sam Bell, Mike Knott, Mark Scott, Cody Peeler
May 05, 2019
Great experience. Buying a new car was never easier or with less pressure. Sandy was friendly and knowledgeable. The whole team worked quickly and efficiently. Awesom Buying a new car was never easier or with less pressure. Sandy was friendly and knowledgeable. The whole team worked quickly and efficiently. Awesome. Rlk More
by Rlk
Employees Worked With
Blaine Balderston, Sandy Tresenriter, Josh Page
May 04, 2019
New Car The full service that my wife and I received from Sandy was great it made our new car purchase enjoyable. Will not go anywhere else. The full service that my wife and I received from Sandy was great it made our new car purchase enjoyable. Will not go anywhere else. More
by scubajoc
Employees Worked With
Sandy Tresenriter, JW Williams, Josh Page
May 04, 2019
Very good Quick and easy for what I needed to get done. Already knew what I wanted and they helped me get it! Very excited for my Eco Sport Quick and easy for what I needed to get done. Already knew what I wanted and they helped me get it! Very excited for my Eco Sport More
by cesmith13700
Employees Worked With
Julie Nead, Joey Robles, Danny Piccinini
May 04, 2019
New tires They were fast and got me in same day! Best dealership in town! I would recommend them to anyone! They also had the best price on tires. They were fast and got me in same day! Best dealership in town! I would recommend them to anyone! They also had the best price on tires. More
by coryjstang
Employees Worked With
Javier Ferrer, Sam Bell
May 04, 2019
Safety doesn’t matter This is more service related, but reflects bad on the whole business. The used car team were nice, polite. But it makes you wonder how much they know This is more service related, but reflects bad on the whole business. The used car team were nice, polite. But it makes you wonder how much they know about the vehicles they’re selling. Whoever does the state inspections pencil whips it just to be able to sell a vehicle. How? We bought a used vehicle that at the time we had no way of knowing, but the fuel gauge was inoperable, and then a week later find out there was absolutely nothing left of the emergency brake shoes on either side. The bonus part! They put brand new brakes on, which tells me they chose to disregard the E-brakes because they didn’t want to deal with it. Any mechanic would have saw that when doing the job. Rusted out, nothing left e-brake shoes, I’ve had nothing but problems in the 3 weeks since we bought this vehicle. I’ll never recommend this place. More
by NeverAGAIN
Employees Worked With
Ron Combs, Tyson Young, Randy Burlington
May 04, 2019
Not thrilled this experience! My service technician Cody was not friendly and I had to ask EVERYTHING! All he was interested in was giving me the cost of repair. I asked him to slo My service technician Cody was not friendly and I had to ask EVERYTHING! All he was interested in was giving me the cost of repair. I asked him to slow down and tell me what my car needed. I feel like because I'm a woman he only wanted to talk about cost and not what's wrong with my car. When I went to cashier to pay they showed me the service ticket as usual that stated fluids were topped off, tires checked..etc. pulled out and tire pressure light was on, when I called to ask why, they put me through to Cody. He said because of road conditions...my experiences with JD HAVE BEEN GREAT THOUGH. I will definitely ask for him from now on. More
by cmooners61
Employees Worked With
Cody Peeler
May 03, 2019
The BEST around! Every time I have had my car in either the service center or collision center my experiences have been nothing but EXCEPTIONAL. From the moment you wa Every time I have had my car in either the service center or collision center my experiences have been nothing but EXCEPTIONAL. From the moment you walk in to the drive off the lot. I could go anywhere but I CHOOSE Blue Springs Ford every time! More
by Princessmary3584
Employees Worked With
Sam Bell
