Blue Springs Ford

Initially, when I arrived for my appointment at the dealership, no one greeted me when I walked in and I stood in the front doorway for 15minutes waiting around. I decided to leave. The agent scheduled dealership, no one greeted me when I walked in and I stood in the front doorway for 15minutes waiting around. I decided to leave. The agent scheduled to meet with me did apologize for leaving me hanging and he reassigned me to another agent named Chase. Chase was cool. At the end of the day, they could not offer me a good deal. I walked away feeling like the dealership, like so many others, still care more about profit than they do about people. My advice to the dealership: Sometimes it’s good to let the customer win. You don’t always have to beat the customer in the deal. You never know how many good solid referrals a satisfied customer might bring to your company. More

Would like to see more vehicle options, we wanted to see specific cars but they were in the shop one was even sold already. Did find 2 cars we are very happy with and repeated business with Rory Combs was e specific cars but they were in the shop one was even sold already. Did find 2 cars we are very happy with and repeated business with Rory Combs was excellent. We did not have to spend the entire day there we specified what we wanted in order to make a deal he got us that. More

Fantastic customer service! Emery and Blaine were outstanding we were extremely impressed with the experience Emery and Blaine were outstanding we were extremely impressed with the experience More

Sam Bell In the service department is awful! Very rude. His customer service is just about as bad as his receding hair line. Very rude. His customer service is just about as bad as his receding hair line. More

This used car purchase was a very smooth transaction! David Blauvelt did a great job in selling us our Lincoln Aviator! David Blauvelt did a great job in selling us our Lincoln Aviator! More

Outstanding customer service experience. Dealership went above and beyond from the moment I arrived to well after leaving with my new vehicle. Dealership went above and beyond from the moment I arrived to well after leaving with my new vehicle. More

From start to finish purchasing my used truck was a good experience. I look forward to a continued relationship with this Ford dealer. experience. I look forward to a continued relationship with this Ford dealer. More

We came to look at a vehicle we found on the internet. We made an appointment, was told the vehicle was in great shape. The vehicle had hail damage on the top, had been sideswiped on the passenger side a We made an appointment, was told the vehicle was in great shape. The vehicle had hail damage on the top, had been sideswiped on the passenger side and had front end damage. Total misrepresentation and waste of our time. More