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Blue Springs Ford
Blue Springs, MO
809 Reviews
A family owned and run business for more than four decades, Blue Springs Ford knows what drivers from Kansas City and the surrounding areas expect from a well-run car dealership. With a huge selection of the latest Ford models and plenty of affordable and high-quality used cars, trucks and SUVs, we have something for every kind of driver.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 809 reviews
December 11, 2018
Nice but didn’t help Sam in the service department couldn’t have been any nicer, however he wasn’t able to help me. My windshield on my car (still under warranty) just ran Sam in the service department couldn’t have been any nicer, however he wasn’t able to help me. My windshield on my car (still under warranty) just randomly cracked when I was sitting in a fast food drive-thru. He was happy to take pictures of it and submit it to Ford, but it got denied bc they said they could see a chip. There is no chip, nothing hit it. Not his fault, but still no help for me. I’m out $400 replacing it when Ford truly should have covered it. More
by GriffithJ5056
Verified CustomerEmployees Worked With
December 11, 2018
Excellent I received great service all around and prompt service, was great going over all that is offord to a customer at the time of sale. I received great service all around and prompt service, was great going over all that is offord to a customer at the time of sale. More
by Brown, nancy264
Employees Worked With
Tyson Young, Brian Metz, Kevin Melendez
December 11, 2018
Scheduled oil change Service was quick. Everyone I came in contact with was very helpful and cheerful. I will be returning again when I need service. Thanks for your ass Service was quick. Everyone I came in contact with was very helpful and cheerful. I will be returning again when I need service. Thanks for your assistance More
by Taxdender
Employees Worked With
Paul Chaples, Richard Curtis
December 11, 2018
Broken down on thanksgiving We broke down on thanksgiving morning and was towed by Andy’s. We were traveling from Michigan to Wichita to see family. We did not know where to go We broke down on thanksgiving morning and was towed by Andy’s. We were traveling from Michigan to Wichita to see family. We did not know where to go but driver for Andy’s recommended you. When we showed up at 7:00 on Friday morning, you already had the vehicle in checking it out. You had us back on the road in 30 minutes. Now that’s impressive, and our family can’t thank you enough . More
by Broke down from mi
Employees Worked With
Other Employees :
Not sure who we interacted with , Ryan Jenkins, Jim Howard, JW Williams, Mark Scott, Darin King, Richard Curtis
December 11, 2018
JW was great My experience was great and I had a wonderful experience with JW. JW needs to get a raise for all of his hard work he does. My experience was great and I had a wonderful experience with JW. JW needs to get a raise for all of his hard work he does. More
by Jjmaggio
Employees Worked With
JW Williams
December 11, 2018
Got vehicle up and running Had good feedback from service writer and car was repaired ahead of time - closest dealership that I trust and would leave my vehicles with - they tre Had good feedback from service writer and car was repaired ahead of time - closest dealership that I trust and would leave my vehicles with - they treat you like a person and customer More
by Mac1953
Employees Worked With
Richard Curtis
December 11, 2018
Professional service with respect and integrity I purchased my car at a Chevy dealer but come here for all services due to display of integrity, respect and thei professional level of service. I purchased my car at a Chevy dealer but come here for all services due to display of integrity, respect and thei professional level of service. More
by Family
Employees Worked With
Jason Bills
December 11, 2018
Not fleet vehicle friendly Don't take your fleet vehicle here unless you have to. Nobody ever calls to let you know the status. I always have to call them. Unless it's an oil Don't take your fleet vehicle here unless you have to. Nobody ever calls to let you know the status. I always have to call them. Unless it's an oil change, don't expect it to be done same day. Making an appt is useless. I'm sure the fleet company is partly responsible. More
by Fleetguy
Employees Worked With
December 11, 2018
Oil change Went to get oil changed on a Saturday morning, thought it would be long wait. Got right in. Took about 45 minutes overall, not too bad for a weekend. Went to get oil changed on a Saturday morning, thought it would be long wait. Got right in. Took about 45 minutes overall, not too bad for a weekend. Changed out the air filter and wiper blades also. Spent the same amount when I did the service myself. Overall good experience and didn’t feel like I was gouged on the price. More
by Ford owner
Employees Worked With
Jim Howard
December 11, 2018
Great service My nav was malfunctioning. It did take them 3 tries, but they figured it out and I was only charged for the first visit. The nav is working great. The My nav was malfunctioning. It did take them 3 tries, but they figured it out and I was only charged for the first visit. The nav is working great. They also did a brake job and told me about a rebate offer available. More
by Kajore
Employees Worked With
Brent Wheeler, JW Williams
