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Blue Springs Ford
Blue Springs, MO
804 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 804 reviews
October 29, 2018
Super service as alwayd Went to get oil changed in my wife’s car. They mentioned that they would check alignment Service advisor was extremely courteous and helpful Went to get oil changed in my wife’s car. They mentioned that they would check alignment Service advisor was extremely courteous and helpful greeter in waiting room always friendly as usual More
by ldfleetwood
Verified CustomerEmployees Worked With
Not sure if advisors najd
October 29, 2018
Service Dept. Sam Bell is always friendly, helpful, and very informative about what needs to be done. He is a great representative of the great company that is Blu Sam Bell is always friendly, helpful, and very informative about what needs to be done. He is a great representative of the great company that is Blue Springs Ford. More
by nlenloe
Employees Worked With
Sam Bell, Sam Bell
October 29, 2018
Very organized process They have the process down pat. We new what we wanted and they got it for us. Seemless process that took less time than any previous with other dealer They have the process down pat. We new what we wanted and they got it for us. Seemless process that took less time than any previous with other dealers. We truly appreciated their speed of service. Not to mention the ease and friendliness. More
by iberichard33
Employees Worked With
Tyson Young, Paul Chaples, Chase Walker
October 28, 2018
New Ford Escape This is our second vehicle purchase at BS Ford and we came back for the great service. Kevin was awesome and made the procees very smooth. We are out This is our second vehicle purchase at BS Ford and we came back for the great service. Kevin was awesome and made the procees very smooth. We are out CRUISIN!! More
by Pearl
Employees Worked With
Kevin Melendez, Julie Nead
October 28, 2018
CHASE WALKER is the MOST AMAZING SALESMAN!! Chase went above and beyond his job description to work the numbers to ensure I was able to stay within my budget to purchase the vehicle I loved!!! Chase went above and beyond his job description to work the numbers to ensure I was able to stay within my budget to purchase the vehicle I loved!!! He spent enormous time to find different angles to get my monthly payments comfortable for me! Chase was more concerned about what was in my best interest versus his own. He was very professional, polite and empathic to my situation! Never have I met a more caring salesman that put so much time and energy into putting the customer FIRST. Thank you Chase for a relaxing and wonderful experience!!!!! Tyson Young was a great partner with Chase! What a great team!!! More
by Freedom
Employees Worked With
Tyson Young, Chase Walker
October 26, 2018
Great experience always-I would definitely recommend them to my friends. The service department was great also. I would recommend any of friends. They always take suc always-I would definitely recommend them to my friends. The service department was great also. I would recommend any of friends. They always take such great care of me. More
by Jerrachel
Employees Worked With
JW Williams
October 26, 2018
First used car buying experience Since this was my first car dealership buying experience I was pretty reluctant. However, after meeting some of the staff and talking with Paul, my wo Since this was my first car dealership buying experience I was pretty reluctant. However, after meeting some of the staff and talking with Paul, my worries were put to rest. He explained the whole process from beginning to end. When I was looking at the vehicles he wasn’t pushy at all and was patient too. I know where I am going to go when I need another vehicle and I can’t tell enough people how well I was treated. Keep up the work Blue Springs Ford! More
by Jake
Employees Worked With
Joshua Page, Chayse Starin, Tyson Young, Paul Chaples, Chase Walker, Javier Ferrer, Sam Bell, Mike Knott, Mark Scott, Julie Nead
October 26, 2018
Buying experience The car I was interested in was waiting for me when I arrived. They worked with me to get the price I wanted very quickly. Everyone was very friendl The car I was interested in was waiting for me when I arrived. They worked with me to get the price I wanted very quickly. Everyone was very friendly from the moment I walked through the door More
by Hayley1031
Employees Worked With
Kevin Melendez
October 25, 2018
Oil change Always a pleasure dealing with Blue Springs Ford. Very helpful and courteous employees. I have used them for the past three years. I could get an oil Always a pleasure dealing with Blue Springs Ford. Very helpful and courteous employees. I have used them for the past three years. I could get an oil change cheaper but chose to go with personable service. More
by mhickert
Employees Worked With
Love visiting with Kyle Harris father-in-law. , Kyle Harris, JW Williams
October 25, 2018
Quick & Simple I took my car in for a recall. The whole process was a bit confusing, but I was able to work with Richard to get it all done in the correct order. I h I took my car in for a recall. The whole process was a bit confusing, but I was able to work with Richard to get it all done in the correct order. I had to call Ford Customer Service, then Enterprise, then the Dealer. When the part was available, he ordered it for my car and called me when it was in to set up an appointment. The appointment was very flexible and I was able to drop it off ANYTIME. Once the vehicle was in, they got it done the same day and I was on my way! The process was simplified with the help of the customer service that was provided. When I walked into the garage, I wasn't ignored. There were several representatives that greeted me and addressed me right away. I was able to leave just as soon as I arrived, which helped tremendously since I am so busy. More
by ucan911me
Employees Worked With
Cashier, Richard Curtis
