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Blue Springs Ford
Blue Springs, MO
809 Reviews
A family owned and run business for more than four decades, Blue Springs Ford knows what drivers from Kansas City and the surrounding areas expect from a well-run car dealership. With a huge selection of the latest Ford models and plenty of affordable and high-quality used cars, trucks and SUVs, we have something for every kind of driver.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 809 reviews
September 27, 2018
Sam rocks! Got me in and provided a loaner . Called when diag was complete with a eta of completion . Called when repair was complete. Excellent service by a pro Got me in and provided a loaner . Called when diag was complete with a eta of completion . Called when repair was complete. Excellent service by a professional advisor More
by Matt
Verified CustomerEmployees Worked With
September 27, 2018
Great Customer Service! Richard was extremely thorough and helpful. First visit to your dealership and I am confident that I will become a regular customer. Richard was extremely thorough and helpful. First visit to your dealership and I am confident that I will become a regular customer. More
by garyleewirt
Employees Worked With
Richard Curtis
September 27, 2018
Airbag recall I took my ford edge in on August 22nd for a airbag recall i got to the dealership at 8:30 in the morning the service department sent me to the enterpr I took my ford edge in on August 22nd for a airbag recall i got to the dealership at 8:30 in the morning the service department sent me to the enterprise to get a rental car and the enterprise sent me to service department for a green slip this back and forth went on for almost one hour. When i finally got to enterprise to get my rental car it was not even equivalent to the vechile ford put out of service which is very frusting!!! Enterprise then told me i had to pay a $25 deposit on the car! I then called ford 2 weeks later with no news and then called again a month later and was told it would 4 to 6 months until my car was fixed and i should be happy that it's not my car im running the miles up on!! I then called ford customer serivce and was told to call another ford dealership to see if they had the airbag in for me so i called liberty ford and they told me they couldn't take my car but they were sorry about my experience and wish i would have came to them 1st. All and all really bad customer service just got my car back on 9/22/18 and when i picked up my car the worker that brought my car to the front for me was rude and didnt even take the paper floor mat and plastic seat cover out and squealed the tires on my vechile in the parking right in front of me!! More
by Kate
Employees Worked With
Richard Curtis
September 26, 2018
Fantastic Service Really impressed with the service and quality of people. Javier made every thing so easy and understandable. We were very happy when we picked up the Really impressed with the service and quality of people. Javier made every thing so easy and understandable. We were very happy when we picked up the car. Attention to detail was impressive. More
by rosemary2
Employees Worked With
Javier Ferrer
September 26, 2018
So excellent at what they do From the time you pull your vehicle in for service to your time spent in the waiting area to the friendly cashier checking you out of service, nothing From the time you pull your vehicle in for service to your time spent in the waiting area to the friendly cashier checking you out of service, nothing short of excellence. Thanks to all involved. More
by JAMESWEATHERSBY
September 26, 2018
Bad transmissions It took 3 weeks to get my car done. Spent almost 2 full weeks waiting on parts. But the service manager Ryan took good care of me after I couldnt get It took 3 weeks to get my car done. Spent almost 2 full weeks waiting on parts. But the service manager Ryan took good care of me after I couldnt get any answers from anyone else. More
by Hillbilly
September 26, 2018
King Ranch Great service in finding and selling me a 2015 F-150 King Ranch. I was wanting a certain year, particular color, and a lot of options. They found ex Great service in finding and selling me a 2015 F-150 King Ranch. I was wanting a certain year, particular color, and a lot of options. They found exactly the right one! More
by FOB
Employees Worked With
Bob Balderston, Larry Luther
September 26, 2018
Something else wrong My passenger airbag indicator light stays on And my AC/Heater fan doesn’t work now! It was working when I dropped it off for air bag recall My passenger airbag indicator light stays on And my AC/Heater fan doesn’t work now! It was working when I dropped it off for air bag recall More
by Blue ink
Employees Worked With
September 26, 2018
Good experience My family has bought atleast 6 vehicles from blue springs ford over the years and we always have our service done through ford. JW goes above and beyo My family has bought atleast 6 vehicles from blue springs ford over the years and we always have our service done through ford. JW goes above and beyond to make sure the customer has the best experience possible. Doug and Larry are pretty great as well. I would highly recommend blue springs ford. More
by Yayf150
Employees Worked With
Larry Luther, JW Williams, Doug Durden
September 26, 2018
Recall on my car and was quick to get it taken care of I love taking my car here. They are always friendly and dedicated to their job. The best service I’ve ever had when it comes to my car. I love taking my car here. They are always friendly and dedicated to their job. The best service I’ve ever had when it comes to my car. More
by Brittdlc1986
Employees Worked With
Other Employees :
Sandy Tresenriter, Ryan Jenkins, Jim Howard, JW Williams, Mark Scott, Darin King, Richard Curtis
