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Boardwalk Ferrari- Service Center

Plano, TX

4.9
780 Reviews

780 Reviews of Boardwalk Ferrari- Service Center

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December 04, 2020

Outstanding Service!!!!!!!!!!!!!!Yes, yes, yes, yes, Outstanding Service!!!!!!!!!!!!!! Yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes More

by madmurdock360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Marie Tovar
Dec 04, 2020 -

Boardwalk Ferrari responded

Thank you for sharing your service experience with Boardwalk Ferrari on DealerRater. Please let Paul and Amanda know anytime that we may be of further service to you. Have a great weekend!

November 30, 2020

Well again Boardwalk has taken great care of me! Chris Williams got me in and out very quickly so I could go on our trip! More

by Matt D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Boardwalk Ferrari responded

Matt, thank you for sharing your service experience with us on DealerRater this morning. We appreciate you! Please let Steve and Chris know anytime that we may be of further service to you. Make it a great week!

November 29, 2020

I had removed the lower seat from a Ferrari that was in need of repair. I was having trouble getting it repaired and when I mentioned this to Steve Fordham of Boardwalk Ferrari, he said just drop it off More

by Justicepool
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2020 -

Boardwalk Ferrari responded

We were glad to be of service to you! Thank you for sharing your service experience with Boardwalk Ferrari. We appreciate your business and recommendation. Please let Steve know anytime that we may be of further service to you. Make it a great week!

November 24, 2020

All I can say is WOW! Great communication and wonderful service. I am very impressed with the whole team. I am looking forward to being back. More

by aziz.jamal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Williams
Nov 24, 2020 -

Boardwalk Ferrari responded

Thank you for sharing your service experience with us on DealerRater. We appreciate you! Please let Paul and Chris know anytime that we may be of further service to you. Make it a great week and Thanksgiving.

November 23, 2020

First class service as always. Chris and Steve took care of everything for me and kept me updated along the process. I had to have my windshield replaced and was treated with professionalism and cou More

by Justicepool
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Boardwalk Ferrari responded

Thank you for sharing your service experience with us on DealerRater this morning. We sincerely appreciate your business and recommendation. Please let Steve and Chris know anytime that we may be of further service to you. Make it a great week and Thanksgiving!

November 22, 2020

A dirty Ferrari needs a bath. So, after picking up the wife's car from it's annual state inspection, I dropped off my California for an outside detail. I also had a few questions about the annual service, More

by tomc_mets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2020 -

Boardwalk Ferrari responded

Tom, thank you for sharing your service experience with Paul Frey at Boardwalk Ferrari. We appreciate you! Have a wonderful Thanksgiving.

November 17, 2020

Paul was my service advisor and, as with my last visit, he was an absolute pleasure to work with. He’s a true asset to your org. More

by bassplayrr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Boardwalk Ferrari responded

Thank you for your review and recognizing Paul. We agree, and are proud to have him on our Boardwalk team! Don't hesitate to let Paul know if we can be of assistance in the future. Make it a wonderful week and enjoy the weather!

November 15, 2020

very professional service rep.would like to have service very professional service rep. would like to have service look at rear fender wells where shield product appears to have been rubbed and are too obvi More

by bbensyl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2020 -

Boardwalk Ferrari responded

Thank you for sharing your service experience with us. Please call Paul Frey at your convenience at (972) 447-5200 to take a look at the rear fender wells. Make it a great week!

November 13, 2020

Had my vehicle in for annual service. Also asked dealer to look at area on drivers door where they had previously repaired leather and color had faded. They told me the issue was the use of chemical cleane More

by tsmithmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Marie Tovar
Nov 30, 2020 -

Boardwalk Ferrari responded

Thank you for sharing your service experience with us on DealerRater. We have reached out to you to make this right. Please call, or email me anytime that I may be of further service to you. We appreciate your business and feedback. Steve Fordham, Service Director Boardwalk Ferrari 6300 International Parkway, Plano, TX, 75093 T 972.447.5223 E sfordham@boardwalkautogroup.com

November 04, 2020

Great service as usual from Steve and the Boardwalk team. Yearly service complete very quickly and with the FCA discount you can’t beat the price. More

by DevilDog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Boardwalk Ferrari responded

Thank you for recognizing Steve, Paul, and Chris, here on DealerRater. We appreciate you! Enjoy this beautiful week and let us know anytime that we may be of further service to you.

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