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Boardwalk Ferrari- Service Center

Plano, TX

5.0
839 Reviews

839 Reviews of Boardwalk Ferrari- Service Center

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June 28, 2020

Excellence in alk areas A big shout out to Amanda!! I took my Ferrari California T in for the annual service. One thing led to another and they had to order some parts. Am More

by james2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Marie Tovar
Jun 29, 2020 -

Boardwalk Ferrari responded

James, thank you for your review of the Boardwalk Ferrari service team. We appreciate you and your loyalty! Don't hesitate to let Steve and Amanda know if we may be of any further assistance. Have a great week!

June 25, 2020

Annual Service/Sticky trim replacement Chris and the entire service department did a great job! I recently took my car in for annual service and to have the "sticky" buttons addressed. Whe More

by carboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Boardwalk Ferrari responded

Yes to no more sticky's. Thank you for sharing your experience with our Boardwalk Ferrari service team. Please let Steve and Chris know anytime that we may be of further service to you. Make it a great weekend.

June 20, 2020

Just a Flat Tire They fixed my flat tire right away and washed my F12 before giving it back, which was much appreciated. Everyone was friendly, helpful, and courteous More

by kenwest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The ladies at the front desk.
Jun 22, 2020 -

Boardwalk Ferrari responded

Ken, thank you for sharing your recent service experience with Chris Williams and Boardwalk Ferrari. Please let us know anytime that we may be of further service to you. Make it a great week!

June 19, 2020

Nathan, Mike, Paul and Amanda are extremely helpful, knowledgeable and excellent to work with. Thanks to them and all in the shop who helped make our purchase and service experiences great. More

by CS
Recommend Dealer
Yes
Employees Worked With
Nathan Dunning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Letourneau, Amanda Marie Tovar
Jun 19, 2020 -

Boardwalk Ferrari responded

Thank you for sharing your experiences with our team at Boardwalk both in Sales and After Sales. We appreciate you and your business! Don't hesitate to let Nathan, Mike, Paul and Amanda know anytime we can be of further assistance in the future. Have a wonderful weekend!

June 16, 2020

Fantastic service and communication from Steve and Chris with Boardwalk Ferrari. My Ferrari received annual service and a detail and was ready on time as promised. We discussed what is recommended in th More

by Justicepool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2020 -

Boardwalk Ferrari responded

Thank you for sharing your annual service experience for your Ferrari at Boardwalk Ferrari. We appreciate you and your continued business! Please let Steve or Chris know anytime we may be of further assistance. Make it a wonderful week!

June 11, 2020

Absolute great service and detailing experience at Boardwalk. Paul is fantastic, a great communicator and is very knowledgeable. Couldn’t recommend Boardwalk more to take care of your special car! More

by jaywoodford
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2020 -

Boardwalk Ferrari responded

Jay, thank you for sharing your service experience with us on DealerRater. We sincerely appreciate you and your recommendation. Please let Paul Frey know anytime that we may be of further service to you. Make it a great day!

June 10, 2020

Excellent overall experience having the annual service done on my 458. Amanda was very responsive and kept me informed on progress regularly which I really appreciated. More

by BillT
Recommend Dealer
Yes
Employees Worked With
Amanda Marie Tovar
Jun 10, 2020 -

Boardwalk Ferrari responded

Bill, thank you for sharing your annual service experience for your Ferrari 458 at Boardwalk Ferrari. We appreciate your business and recommendation. Please let Amanda know anytime that we may be of further service to you. Make it a great week!

June 07, 2020

Great job on state inspection Paul was my advisor and he got me in quickly and helped out with the paperwork. My only suggestion for improvement is for them to update the waiting More

by Arash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2020 -

Boardwalk Ferrari responded

Thank you for sharing your experience with us on DealerRater. Please let Paul know anytime we may be of further assistance. And don't hesitate to let any staff know about your request for the TV the next time you're in, and we will be happy to accommodate. Make it a great week.

June 07, 2020

Replacement key I'm guessing that under normal circumstances getting a new key for your Ferrari would not be so difficult. However, with the factory shut down due to More

by tomc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Marie Tovar
Jun 08, 2020 -

Boardwalk Ferrari responded

Tom, thank you for your review of Boardwalk Ferrari and your patience with the circumstances around the factory being shut down. Please let Paul, Amanda, and Steve know if we may be of further assistance. Make it a great week!

May 26, 2020

Great experience! I just had a 612 cam shaft belts replaced, and everything was performed to my satisfaction. The final bill was exactly the cost that was quoted. Job More

by mcdco2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Boardwalk Ferrari responded

Gary, we love your 612 and thank you for sharing your service experience with us on DealerRater. Please let Paul know anytime that we may be of further service to you. Make it a great week!

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