Bob Ferrando Ford Lincoln Sales Inc - Service Center

John Barney runs the best service department anywhere in this area. Thorough, professional and prompt. 100% Happy. Will not go anywhere else. Each time I am at Ferrando Ford World I am treated with respect and class.

Very friendly, reasonable costs. I needed new tires and recomended the top of the line michelins and i absolutely love them my truck has never driven through the snow like this it's better than when it was new. I will highly recomend them to others. Thank you kirk Warner

Took my vehicle in for a rattle. Thought they fixed it but it was still there when I picked it up. The tech came out to figure out my concern and they ended up keeping it another day. Figured out the issue and charged me a reasonable rate!

We will not go anywhere else for our vehicles. Always treated fair by service when needed with fair pricing. They always make it as convenient as possible.

Got me an appointment right away. Had to order part and got me back in to install. Washed my car. All is well. Friendly crew.

Got the recall in my 2011 Ford Ranger in the mail. Called the toll free number and they made appointment with Ferrando Ford who contacted me shortly therafter. Ferrando completed recall in timely manner while I waited and drank a cup of their coffee. No issues or complaints.

Service was scheduled and perform promptly. The entire dealership has always been the best people to deal with. My wife and I been have been using this dealership for many years and would not change a thing.

Service was scheduled promptly. They were able to diagnose the problem quickly. I was advised of the cost and the time it would take to make the necessary repairs. The customer lounge was clean and due to Covid, chairs were appropriately marked

I had a pleasant experience at this dealership. The salesman was very nice and helpful. They made buying a car a very easy and quick process.

I was very happy with my recent service visit and attribute it directly to the outstanding customer service skills of Doug in your service department.