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Bob Ferrando Ford Lincoln Sales Inc - Service Center

Girard, PA

4.8
481 Lifetime Reviews Review Dealership

481 Reviews of Bob Ferrando Ford Lincoln Sales Inc - Service Center

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February 24, 2021

"John Barney runs the best service department anywhere in..."

- MARKJMEYERS

John Barney runs the best service department anywhere in this area. Thorough, professional and prompt. 100% Happy. Will not go anywhere else. Each time I am at Ferrando Ford World I am treated with respect and class.

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Recommend Dealer
Yes
February 17, 2021

"Very friendly, reasonable costs. I needed new tires and..."

- WARNER7500

Very friendly, reasonable costs. I needed new tires and recomended the top of the line michelins and i absolutely love them my truck has never driven through the snow like this it's better than when it was new. I will highly recomend them to others. Thank you kirk Warner

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Yes
Employees Worked With
February 12, 2021

"Took my vehicle in for a rattle. Thought they fixed it..."

- Szklenski115

Took my vehicle in for a rattle. Thought they fixed it but it was still there when I picked it up. The tech came out to figure out my concern and they ended up keeping it another day. Figured out the issue and charged me a reasonable rate!

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Collin (mechanic who worked on my vehicle)
February 11, 2021

"We will not go anywhere else for our vehicles. Always..."

- brygris

We will not go anywhere else for our vehicles. Always treated fair by service when needed with fair pricing. They always make it as convenient as possible.

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Yes
Employees Worked With
February 05, 2021

"Got me an appointment right away.Had to order part and..."

- Dave Donegan

Got me an appointment right away. Had to order part and got me back in to install. Washed my car. All is well. Friendly crew.

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Yes
Employees Worked With
February 01, 2021

"Got the recall in my 2011 Ford Ranger in the mail. Called..."

- Matty T

Got the recall in my 2011 Ford Ranger in the mail. Called the toll free number and they made appointment with Ferrando Ford who contacted me shortly therafter. Ferrando completed recall in timely manner while I waited and drank a cup of their coffee. No issues or complaints.

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Yes
Employees Worked With
January 29, 2021

"Service was scheduled and perform promptly. The entire..."

- PHILMCAFEE

Service was scheduled and perform promptly. The entire dealership has always been the best people to deal with. My wife and I been have been using this dealership for many years and would not change a thing.

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Yes
Employees Worked With
January 27, 2021

"Service was scheduled promptly. They were able to..."

- Kaz

Service was scheduled promptly. They were able to diagnose the problem quickly. I was advised of the cost and the time it would take to make the necessary repairs. The customer lounge was clean and due to Covid, chairs were appropriately marked

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Yes
Employees Worked With
January 27, 2021

"I had a pleasant experience at this dealership. The..."

- Tiaralynnb

I had a pleasant experience at this dealership. The salesman was very nice and helpful. They made buying a car a very easy and quick process.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Richard More
January 25, 2021

"I was very happy with my recent service visit and..."

- Jimhealy7

I was very happy with my recent service visit and attribute it directly to the outstanding customer service skills of Doug in your service department.

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Recommend Dealer
Yes
Employees Worked With
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