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Bob Ferrando Ford
Girard, PA
2,108 Reviews
Welcome to Bob Ferrando Ford! Located in Girard, PA, minutes from Erie, PA Bob Ferrando Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Bob Ferrando Ford a good one - for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place. Call 814-774-5678
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,108 reviews
January 05, 2022
The service and parts teams are awesome. They always are so professional and treat me like I am sure they would like to be treated. Very friendly and helpful. Great place to do business with! so professional and treat me like I am sure they would like to be treated. Very friendly and helpful. Great place to do business with! More
by kjklobus
Verified CustomerEmployees Worked With
Other Employees :
Laurie Garber, Doug Casane
January 05, 2022
In my experience - from the service manager, the technician, and the cashier clerk, all employees clearly go out of their way to do the best job for the customers. The appointment was exactly on t technician, and the cashier clerk, all employees clearly go out of their way to do the best job for the customers. The appointment was exactly on time, which was very important, as I was awaiting the completion there in the dealership. More
by TURBO80SDRIVER
January 05, 2022
Worked my car into the schedule quickly and gave me results that were anticipated Thanks Arlen and the rest of the crew results that were anticipated Thanks Arlen and the rest of the crew More
by raco
Employees Worked With
January 05, 2022
I've always had really good service on our cars for a lot of years. While the service is excellent, the prices are on the high side but that's dealer service. of years. While the service is excellent, the prices are on the high side but that's dealer service. More
by CJCHOLLY
January 03, 2022
The team was easy to work with and dedicated to making the experience a smooth one. the experience a smooth one. More
by Tcamillo11
December 31, 2021
Arlen is an awesome service representative. I always ask for him. He’s been helping me for years. for him. He’s been helping me for years. More
by tmiller00060
December 31, 2021
TERRIBLE buying experience. VERY HIGH PRESSURE SALES. It was basically “buy now or you could loose the vehicle to someone coming in later “. Offered to put a deposit on the vehicle and take it to my mechani was basically “buy now or you could loose the vehicle to someone coming in later “. Offered to put a deposit on the vehicle and take it to my mechanic to have checked out and was told only if you need to and have an appointment with him tomorrow. Since the inspection sticker ran out at the end of the month, I asked if service could run it thru state inspection at my cost so I have some ideas if anything was needed. Was told NO WE DON’T DO THAT AND BESIDES THEY ARE TOO BUSY. EITHER TAKE IT OR LEAVE IT, YOU KNOW YOU ARE GETTING A GREAT DEAL. With the used car market the way it is, shopping for a couple of months already because my car was totaled from a deer hit, My back was against the wall and they knew it. More
by Buddy
December 29, 2021
It was amazing that they were able to fix my car so quickly and gave me a loaner car to use! Thank you! quickly and gave me a loaner car to use! Thank you! More
by jmoyerlarson
December 29, 2021
I’m always pleased with the service department. Not good for new sales but have kept me going with my 2008 Lincoln MKZ that I love! Kudos to service consultants Doug Casane & Arlen Bird. Sure hope they are for new sales but have kept me going with my 2008 Lincoln MKZ that I love! Kudos to service consultants Doug Casane & Arlen Bird. Sure hope they are well recognized for the great job they do! More
by LMIKLINSKI
December 29, 2021
Friendly, knowledgeable and accommodating staff. Always helpful when scheduling appointments and answering questions about vehicle service. helpful when scheduling appointments and answering questions about vehicle service. More
by SEHERS
