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Bob Ferrando Ford
Girard, PA
2,102 Reviews
Welcome to Bob Ferrando Ford! Located in Girard, PA, minutes from Erie, PA Bob Ferrando Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Bob Ferrando Ford a good one - for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place. Call 814-774-5678
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,102 reviews
March 19, 2021
Ferrando’s is my first choice whenever service is needed for my vehicle. The staff are friendly and knowledgeable. My service work this last time was completed in a timely manner and service cost was very r for my vehicle. The staff are friendly and knowledgeable. My service work this last time was completed in a timely manner and service cost was very reasonable. More
by MCCREAG47
Verified Customer
March 18, 2021
Great job by the Service Department. From scheduling to the day of service. Informing me of what was wrong and what needed to be done. Having the rental available when I arrived and the ease of returning w the day of service. Informing me of what was wrong and what needed to be done. Having the rental available when I arrived and the ease of returning when it was done! More
by JIMPOT
Employees Worked With
March 17, 2021
Great customer service. Friendly accommodation are wonderful and quality of service is above average. I would recommend bob Fernando to any and all ford owners. wonderful and quality of service is above average. I would recommend bob Fernando to any and all ford owners. More
by LSLUPSKI
Employees Worked With
Other Employees :
Laurie Garber, Doug Casane
March 15, 2021
Called on Wednesday for an oil change and tire rotation. I also needed a turn single light replaced. Arlen got me in Saturday morning first thing to fit my schedule. Service was fast, friendly and info I also needed a turn single light replaced. Arlen got me in Saturday morning first thing to fit my schedule. Service was fast, friendly and informative. More
by punter3013
Employees Worked With
March 11, 2021
They showed me exactly which parts in my car that needed replaced and explained everything throughly. They were very nice and even showed me pictures after to see all the work done. replaced and explained everything throughly. They were very nice and even showed me pictures after to see all the work done. More
by Sareedy6
March 10, 2021
I’m not happy on their dealing service because they told me they wanna give me 3 times oil change free service for used car but they give me only 3 times so I’m not happy with their deal me they wanna give me 3 times oil change free service for used car but they give me only 3 times so I’m not happy with their deal More
by Santi Acharya
March 09, 2021
Always honest and great to deal with! Reputable service department and trustworthy sales staff provide a well-rounded, automotive sales and service experience which will maintain our loyalty as a customer. department and trustworthy sales staff provide a well-rounded, automotive sales and service experience which will maintain our loyalty as a customer. More
by cmcclelland
Employees Worked With
Other Employees :
Laurie Garber
March 08, 2021
Great service and friendly personnel. Took the car in right on time and completed the work without issue. Answered all my questions. Great place to take your vehicle. right on time and completed the work without issue. Answered all my questions. Great place to take your vehicle. More
by Ron
Employees Worked With
Laurie Garber, Doug Casane
March 03, 2021
We had our truck in for an oil change. The service was done in a quick and efficient manner. Everyone was courteous and friendly. The service department was clean. We are pleased to do business at Bob Fer done in a quick and efficient manner. Everyone was courteous and friendly. The service department was clean. We are pleased to do business at Bob Ferrando Ford and we love our truck! More
by Kozy
March 03, 2021
For a complicated diagnostic job the service department did a great job determining the issue. Would not trust just anyone to deal with the electrical and computer work needed. did a great job determining the issue. Would not trust just anyone to deal with the electrical and computer work needed. More
by JR556
