Bob Ferrando Ford

Good as usual. There was a issue with back up system on my truck. They found the problem and took care of it. It's good that we are able to get a loaner There was a issue with back up system on my truck. They found the problem and took care of it. It's good that we are able to get a loaner More

Respectful I have never had a bad experience when dealing with the Ferrando service department. Every person is polite, knowledgeable, and respectful. I drive c I have never had a bad experience when dealing with the Ferrando service department. Every person is polite, knowledgeable, and respectful. I drive cars, but I don’t know much about them. I have never felt dumb or looked down upon when describing my automotive problems More

Thanks Shawn! Shawn worked with us over an extended period of time to make sure we ended up with the right vehicle at the right price. We would recommend Shawn and Shawn worked with us over an extended period of time to make sure we ended up with the right vehicle at the right price. We would recommend Shawn and Bob Ferrando Ford to anyone looking for a great vehicle at a fair price! Thanks again, Shawn! More

Bob Fernando’s is a great place to go! My experience with Todd and Rob were awesome, such great people and very willing to get you what you want/need! I will be returning for future purchas My experience with Todd and Rob were awesome, such great people and very willing to get you what you want/need! I will be returning for future purchases and will always recommend these two sales men. More

Good as usual Very prompt and provided good communication around my vehicle service. Always very engaged and thorough. The service team does a great job supporting Very prompt and provided good communication around my vehicle service. Always very engaged and thorough. The service team does a great job supporting the promise from the sales team when you bought the vehicle. Highly recommend the dealership and the staff. More

Friendly service Was upset to find upon arriving home there were more cosmetic damages to the vehicle than had been discovered at the dealer ship. The individuals I wo Was upset to find upon arriving home there were more cosmetic damages to the vehicle than had been discovered at the dealer ship. The individuals I worked with were very friendly and didn’t push me to buy a vehicle. I asked to lower the price due to some exterior damage I had found to the vehicle. Only to find out once I was home there was more than what I had seen and the salesman did not point it out. Unless he was also unaware. More

Salesman didn't keep promise Salesman promised to replace tires at half price and then denied it. I called many times for which he said he would get back to me. Of course' he didn Salesman promised to replace tires at half price and then denied it. I called many times for which he said he would get back to me. Of course' he didn't. His Manager called and said the salesperson claimed that he didn't make me any promises. More

Service Routine service. Oil and filter change and lube. Yearly inspection and emissions test. Also had a recall for exhaust fumes in the back. All were p Routine service. Oil and filter change and lube. Yearly inspection and emissions test. Also had a recall for exhaust fumes in the back. All were performed as required!! More

There the best They work around your schedule and make everything as easy as possible. There service guys get it right the first time and there prices are fair. Ver They work around your schedule and make everything as easy as possible. There service guys get it right the first time and there prices are fair. Very professional More

Dealership lives up to it’s outstanding reputation Just purchased a 2018 Escape. Saw Todd Kroh at Bob Fernando Ford. He made the whole experience painless even enjoyable! He was patient, courteous, Just purchased a 2018 Escape. Saw Todd Kroh at Bob Fernando Ford. He made the whole experience painless even enjoyable! He was patient, courteous, understanding and a pleasure to deal with. I couldn’t be happier! I would highly recommend calling Todd for your next vehicle purchase. More