Bob Ferrando Ford

Good as usual Very prompt and provided good communication around my vehicle service. Always very engaged and thorough. The service team does a great job supporting Very prompt and provided good communication around my vehicle service. Always very engaged and thorough. The service team does a great job supporting the promise from the sales team when you bought the vehicle. Highly recommend the dealership and the staff. More

Friendly service Was upset to find upon arriving home there were more cosmetic damages to the vehicle than had been discovered at the dealer ship. The individuals I wo Was upset to find upon arriving home there were more cosmetic damages to the vehicle than had been discovered at the dealer ship. The individuals I worked with were very friendly and didn’t push me to buy a vehicle. I asked to lower the price due to some exterior damage I had found to the vehicle. Only to find out once I was home there was more than what I had seen and the salesman did not point it out. Unless he was also unaware. More

Salesman didn't keep promise Salesman promised to replace tires at half price and then denied it. I called many times for which he said he would get back to me. Of course' he didn Salesman promised to replace tires at half price and then denied it. I called many times for which he said he would get back to me. Of course' he didn't. His Manager called and said the salesperson claimed that he didn't make me any promises. More

Service Routine service. Oil and filter change and lube. Yearly inspection and emissions test. Also had a recall for exhaust fumes in the back. All were p Routine service. Oil and filter change and lube. Yearly inspection and emissions test. Also had a recall for exhaust fumes in the back. All were performed as required!! More

There the best They work around your schedule and make everything as easy as possible. There service guys get it right the first time and there prices are fair. Ver They work around your schedule and make everything as easy as possible. There service guys get it right the first time and there prices are fair. Very professional More

Dealership lives up to it’s outstanding reputation Just purchased a 2018 Escape. Saw Todd Kroh at Bob Fernando Ford. He made the whole experience painless even enjoyable! He was patient, courteous, Just purchased a 2018 Escape. Saw Todd Kroh at Bob Fernando Ford. He made the whole experience painless even enjoyable! He was patient, courteous, understanding and a pleasure to deal with. I couldn’t be happier! I would highly recommend calling Todd for your next vehicle purchase. More

Vehicle Service I continue to be impressed with the very courteous and professional staff at Bob Ferrando Ford Lincoln. Thank you for your excellent and customer-cen I continue to be impressed with the very courteous and professional staff at Bob Ferrando Ford Lincoln. Thank you for your excellent and customer-centered service. More

Amazing customer service Service was awesome! Arlen was the best! He always takes care of us and worked to get the car done before I was leaving town! Service was awesome! Arlen was the best! He always takes care of us and worked to get the car done before I was leaving town! More

Service Good visit and good customer service. Ford needs to fix the sync system it’s still not working right for the mkx I still have a issue. Good visit and good customer service. Ford needs to fix the sync system it’s still not working right for the mkx I still have a issue. More

Used Lincoln consierge service for maintenance on my Lincoln Service was prompt and convenient ,saving me the time and trouble of having to drive out to the dealership to drop off and then pick up. Service was prompt and convenient ,saving me the time and trouble of having to drive out to the dealership to drop off and then pick up. More