1,484 Reviews of Bob Ferrando Ford - Service Center
Need a car wash option. Would be great if a car wash was also an option. Last car we brought was an Acura RDX - partly because Contemporary Motor Car offers FREE car washes. Would be great if a car wash was also an option. Last car we brought was an Acura RDX - partly because Contemporary Motor Car offers FREE car washes. More
car care pros Pleasantly surprised to find everyone I had contact with to be competent and courteous and the man "behind the scene", the mechanic who performed the Pleasantly surprised to find everyone I had contact with to be competent and courteous and the man "behind the scene", the mechanic who performed the work. I appreciate the honest work that was done. More
Car inspection Bob Ferrando's service department is top notch. They check everything on my vehicle and even washed my car. I am very pleased with experience. Bob Ferrando's service department is top notch. They check everything on my vehicle and even washed my car. I am very pleased with experience. More
Polite, knowledgeable and to the point. The sales department and service center are nothing less than top-shelf. Pat McCafferty, Dana Greenawalt and Arlen Bird have been there for years and The sales department and service center are nothing less than top-shelf. Pat McCafferty, Dana Greenawalt and Arlen Bird have been there for years and for the right reasons. The high level of experience, skill and integrity expressed towards their customers is unmatched. More
Top rate service Needed a repair on my sunroof motor. Everything was done as promised and in less time than expected. John Barney is an excellent service manager. He k Needed a repair on my sunroof motor. Everything was done as promised and in less time than expected. John Barney is an excellent service manager. He keeps us coming back for oil changes and repairs. More
No problem Door works ok now. Recall taken care of and tires rotated. Should be able to get around for awhile with no problems. Good to go Door works ok now. Recall taken care of and tires rotated. Should be able to get around for awhile with no problems. Good to go More
Excellent work done quickly. Thank you for quickly taking care of the recalls on my vehicle. I know when I bring my vehicle into you it is in good hands. done quickly. Thank you for quickly taking care of the recalls on my vehicle. I know when I bring my vehicle into you it is in good hands. More
Phenominal I went to Firestone as I had some lights on my dash. I'm not an overly mechanical person, and they said you've got to get it to a dealer. It's probabl I went to Firestone as I had some lights on my dash. I'm not an overly mechanical person, and they said you've got to get it to a dealer. It's probably a bad PCM. I reached out to the dealer, spoke to Arlin (hope I spelled that right) and he quoted me how much one of those would cost, and he said but get it in here for a diagnostic. I was like but I just had one... And he said they probably didn't know what they were doing. I thought what the heck, made my appointment, 1 diagnostic later, and 1 wrong amped blown fuse replaced with the correct fuse, and my car is purring again (well, at least as much as a 2007 can purr) The level of proffesionalism displayed by your staff advising me that I had probably been misdiagnosed, and not trying to make a quick buck off of me will leave me a loyal customer More
Great Quick,didn’t have to wait for a long time. Everyone was very nice, professional. I trust them with anything my vehicle needs to have done. Quick,didn’t have to wait for a long time. Everyone was very nice, professional. I trust them with anything my vehicle needs to have done. More
Great Service!! Car was in for inspection. We had some things that needed fixed and were promptly taken care of. Great communication between the Service Department an Car was in for inspection. We had some things that needed fixed and were promptly taken care of. Great communication between the Service Department and myself. I was kept informed throughout the whole process. A very good Service Department. Highly recommended. Thank you!! More