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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,463 Reviews

1,463 Reviews of Bob Ferrando Ford - Service Center

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September 17, 2024

I've had service done there twice and each time has been a pleasant experience. Scheduling was easy. Work was done one time. The people were friendly and knowledgeable, they even offered some tips to prev More

by bnoem1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

Great service with no scope creap like other dealerships try to do once you are there for state inspection More

by D2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2024

Bob Ferrando service department is the best! ! Bob Ferrando service department is the best around really happy to go there More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2024

Evrtything was very good. I really do not have much to saw and i get tired of these surveys More

by DEBMAINES2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2024

Had a problem They took care of it with no hassle thank you. Good service More

by dwsaurer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

Bob Ferrando Ford excellent service team they helped me finance my new Ford Taurus and got my car in for oil change after work! More

by jstephenson16507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Great service and expedient. Even though I had appointments 3 days away on a Wednesday. I decided to park my vehicle In their lot on Sunday just in case they had an opening and b More

by bzybeez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

This is my 4th year of service work at Bob Ferrando Ford. Their bathrooms and waiting room is extremely clean and stocked with coffee and snacks. John Barney, service manager runs a very well coordinated dep More

by Gearhead Gary.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walt Bretherton
September 06, 2024

This is the most helpful and efficient dealership and garage I’ve used. I was amazed with how helpful the staff was and how they were able to help me when I had my car situation. More

by AnnieS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

Very professional group work at this location. I would recommened others to have their vehicles serviced by this group. More

by dstewart6593
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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