Back

Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,463 Reviews

1,463 Reviews of Bob Ferrando Ford - Service Center

Sort by
June 10, 2023

Alan is easy to work with and he is honest. Tells it like it is. More

by PEMGMT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2023

Appointment was perfect and on time only took 45 minutes for all the work, everything completed perfect More

by Curtraines2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2023

Service department lost my keys after dropping my car off on a friday and supposed to be getting an oil change on Saturday. They never called me ultimately I called them at 2pm and they never called me back More

by Lindseyhollis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Collin Mello
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

Very nice people and helpful 👍 happy with . I think it would be nice to be More

by LMBTLC12
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

Dissapointed in service Dept. Had my mustang oil changed and oil was on many parts and dripping when I brought it home and checked to see if anything was loose. More

by sandy22z
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who I talked to
May 29, 2023

They have always been honest and helpful with me every time I have needed them More

by LZIPYNMEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023

Organized, efficient and very professional and extremely helpful in scheduling for work to be completed in reasonable period of time. More

by Fordguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023

The service department is thr best. They did call me back to confirm which pair of shocks needed to be preordered/prepaid so that the SUV would pass PA state inspection. The wear & More

by SOLSONG2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Dedionisio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steven McInchak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Irvin
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023

Hi Always very helpful and professional, the service team has been great. Very informative and trustworthy More

by CHRISTINAMCJONES@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Mello
May 19, 2023

5 alway very helpful and professional They are always on time always courteous polite explain to me what's wrong with my car what they are doing to the car .. why the would need to do the service to the car More

by NO0
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Barney
...
50
...