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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,477 Reviews

1,477 Reviews of Bob Ferrando Ford - Service Center

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January 14, 2023

Everyone that I dealt with was very courteous and helped me with any questions or concerns I had! More

by sbrownday12
Recommend Dealer
Yes
Employees Worked With
Todd Kroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keaton Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2023

The salesmen are great and the service dept. .awesome...thank you!!will definately choose you again!! More

by Sportylinda01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Garber
January 11, 2023

Got the truck back 2 days later the check engine light is back on with 4 more codes. Now 2019 with 85000 miles I have to replace transmission lines. The truck also has to go back for more warranty work. Not More

by Niebauerchr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2023

Service was great. It was the first time I had my truck serviced at Ferraro. More

by JTB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Casane
January 08, 2023

We drive 30 minutes to use Ferrando Ford Lincoln for their service department. They have never let us down in the 15+ years we have been customers. Arlen Bird is very reliable, honest and always follo More

by Lincoln Girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven McInchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barb in finance is our girl! 5 ?, Laurie Garber, Doug Casane
January 03, 2023

Everyone was friendly and kind. .Devin walker went above and beyond..very helpful..Thank you all so much.... More

by Destinypjc77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2023

All they did is complain, and yell over the phone, this 15 word minimum thing is dumb More

by amarl92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I dont remember the name
January 02, 2023

I've had nothing but quality work done at Ferrando. Ford great job service department More

by jwenslow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
January 01, 2023

Service team was so helpful and very quick. Really appreciate their expertise and prompt service. More

by e1ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2022

Always professional staff. Service was easy to schedule. Service was quick and the waiting room was nice. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Casane
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