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Bob Hook Chevrolet

Louisville, KY

4.9
1,401 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,401 reviews

February 18, 2011

I bought a new 2011 Chevy Cruze from Bob Hook Chevrolet today. I have been to several different dealerships in search of the vehicle that I purchased. Bob Hook offered me the best price on my trade and t More

by m_n_m84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bruen
February 14, 2011

Service department was able to diagnose and fix a problem that had other service shops stumped (temperature related problems). They took the time to keep the vehicle over different weather / temperature con More

by miketcook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Redding
January 31, 2011

I had already been to two other dealerships and was very disappointed with how they didn't want to work with me on the prices of their cars. I ended up at Bob Hook and not only did they help me find the rig More

by becdavlaucor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bruen
January 31, 2011

Working with Bruce was an enjoyable experience. He was upfront, respectable, and friendly. Bob Hook also had a great selection of the types of vehicles (SUV) that I was looking for, in great condition and More

by BertBrock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Winters
January 31, 2011

I was very comfortable at this dealership from start to finish. I did not feel pressured to buy a car. The salesman was very knowledgable about the car that was sold to me. I feel that the dealership ga More

by lmt6709
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : William Dabney, Jason
January 31, 2011

This is the best experience we have had buying a car. Meredith, internet sales, was amazing. Very knowledgeable and extremely friendly. Our salesman, Bruce Winters, never made us feel pressured but did More

by mccaulesy3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Meredith Lawrence, Bruce Winters, Jason Dugger
January 21, 2011

Bob Hook has outstanding Customer Service! They have a Friendly & knowledgeable sales staff. I worked with John Bruen, he made my car buying experience wonderful. Being a woman buying a car I was hesitan More

by smountjoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bruen, Meredith Lawrence, Tom Osborn
September 10, 2008

I purchased my used 2006 Monte Carlo from Bob Hook. It was the best experience I have ever had!!!! Then when I thought it coudn't be better I visited their service and WOW. Everyone their couldn't be be More

by john007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3
October 21, 2004

They were extremely fair and esay to work with. Not pushy at all. They found the right vehicle for me and got me the best price I could ask for. The van runs great! More

by jimcowser
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Croxton, Bob Hook Jr
August 26, 2004

You need to see how Bob Hook Chevrolet too care of my truck while in there care. My truck was spotless and never looked anything like it does in the pictures. Thanks for having Gravel and Dirt dust blow More

by Steve2500HD
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Fortney, Lee Hunley and Bob Hook Jr
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