Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bob Howard Toyota
Oklahoma City, OK
423 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 423 reviews
June 30, 2023
It was somewhat disappointing. I was on time for the maintenance appt at 9:30 AM. Carson, a service rep received my Highlander. He was always polite. After the service. I requested I was on time for the maintenance appt at 9:30 AM. Carson, a service rep received my Highlander. He was always polite. After the service. I requested for the manager, as I had some questions.The service dept's manager, ? Lukas came 15 minutes later. He showed no problem solving skills (lacks). Instead of answering my questions with reassurance, he said I need to talk with my salesman. He could have said, 'let me check whether so & so is available and I can take you there'. My lease had floormats on the list. And, I didn't receive them for 6 months. A big box with floor-mats was brought to me this AM (a little heavier for a 75 yr old), which I carried to my car (later helped by Carson). I leased my car last December So far, I haven't received a 2nd set of keys, yet. I also requested the manager to reset my phone, to be linked to my car (My wife 's phone currently gets all the messages). The manager asked whether I downloaded Toyotal App, which I showed to him. Then he left and did not show up to talk with me. Even when I was leaving the service area with my box, the manager (saw me), and did not say anything to me. Earlier, I expressed my dissatisfaction to the manager and the salesman. I hope, he will do better in future. Thanks. More
by RajNandyal
Employees Worked With
Carson, Lukas and Gandhi.
Helpful June 28, 2023
The dealership is clean, people were very helpful. The only thing that would be a negative was there was no water in the icebox in the waiting area. The only thing that would be a negative was there was no water in the icebox in the waiting area. More
by brucewilkerson5965
Employees Worked With
Don’t remember any names.
June 28, 2023
I took my Toyota RAV4 Hybrid for service today. The whole experience was excellent from the online booking and the attention we got at the dealership. John Munns was very courteous, friendly and ef The whole experience was excellent from the online booking and the attention we got at the dealership. John Munns was very courteous, friendly and efficient!! I have always trusted Bob Group of Automobile Dealerships. More
by Ok12800
Employees Worked With
John Munns
June 27, 2023
Thomas was very helpful in the purchase of our Corolla, we are looking forward to using your services in the future thanks Rick Maynard and Gary Bryant we are looking forward to using your services in the future thanks Rick Maynard and Gary Bryant More
by Rickmaynard5@gmail.com
Employees Worked With
Thomas
