Larry Albertelli
Larry Albertelli at Bob Johnson Buick GMC South
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Larry Albertelli

Certified Used Car Manager

Bob Johnson Buick GMC South

4700 W Henrietta Rd
Henrietta, NY 14467

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rated
10 Reviews

Dealership Experience

38 yrs, 7 mos

Industry Experience

38 yrs, 7 mos

Specialties & Trainings

Sales & Leasing

not yet
rated

10 Reviews

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10 Reviews of Larry Albertelli

August 06, 2013

Dealership Rating

We have purchased our vehicles at Patrick's for several years and have always been most satisfied. The after purchase service is just as good, very friendly and professional. All parts of the build More

by bearpaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 06, 2013

Bob Johnson Buick GMC South responded

Thank you very much for the glowing review about our employees and the perfect rating. I'm very pleased to read that you have had multiple opportunities to interact with all the departments. We train train train so much so it's great to read your comments. Thank you for your business! Mark Pennella VP

December 27, 2012

Dealership Rating

I bought my vehicle used just a year ago from Patrick. I take my vehicle to Patrick to get serviced, not only for the convenience (because they have a friendly shuttle service) but also their work is of hig More

by Dvanscot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Tarplee, Jerry Kehoe , not sure

Dec 27, 2012

Bob Johnson Buick GMC South responded

Your review is fantastic! Thanks so much. I'm pleased to hear that your experience is what we train daily. The comment about high quality is exactly what we do and again I'm glad you felt that. Thanks again! Mark Pennella VP

November 05, 2012

Dealership Rating

That we have turned to Patrick for over 25 years and we have bought 3 cars from them is a strongest testament to the trust we have developed with them for our service, used car and new car needs. More

by joanne.vaughn1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tony Coleman , Many

Nov 05, 2012

Bob Johnson Buick GMC South responded

Thank you so much for the review/testimonial but most importantly....the loyal business you have provided to us. I'm pleased to hear that our employess keep you satisfied and coming back. Thanks again. Mark Pennella VP

February 13, 2012

Dealership Rating

we thoroughly enjoyed the New Car Ownership Seminar. It was very informative. We love the gift bags and are using the window cleaner already. Thank you. More

by hcemgb
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: John Tarplee, Jerry Kehoe, Tony Coleman, Jeff Dahlin, Mario Maimone , Steve Gordon, Jeff Palm, the seminar team

Feb 13, 2012

Bob Johnson Buick GMC South responded

Thank you for the review and I'm glad you felt our Seminar was informative and the gift bags are helpful. We try very hard to seperate ourselves from our competition with programs like this, so it's great to hear that you enjoyed it. Thanks again! Mark Pennella VP

February 10, 2012

Dealership Rating

Everyone has been very customer service oriented. The actual orientation program was a new to me and very worth while event. It says alot about the dealer. More

by MManchester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Tarplee, Jerry Kehoe, Tony Coleman, Jeff Dahlin, Mario Maimone , Steve Gordon, Jeff Palm, Jeff & Mike

Feb 10, 2012

Bob Johnson Buick GMC South responded

Thank you for the review and coming to our Seminar. We've been inviting clients to our program since we started it in 1989 and over 12,000 have attended. I'm very pleased to hear that it was worth your time. Thank you for your business! Mark Pennella VP

December 09, 2011

Dealership Rating

Nick is very friendly and patient. I have a very happy experience here. The price is also reasonable. The process of insurance and applying debt is very quick. I got my car very soon. More

by Magicyouyou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tony Coleman , Nicholas Cosentino

Dec 12, 2011

Bob Johnson Buick GMC South responded

Thank you very much for your business and the great review! Mark Pennella VP

November 04, 2011

Dealership Rating

I bought my 2009 Pontiac G6 from Patrick back in July of 2009. The sales rep I had was so nice and professional and was not pushy at all. I got a great deal on my brand new car and was so excited to have a More

by shieldsy3116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tony Coleman, Mark Spak , Scott O'Dell, The entire staff at Patrick

Nov 04, 2011

Bob Johnson Buick GMC South responded

Wow! I can't thank you enough for the most incredible review/testimonial I've ever read. I'm not sure if we did anything special other than what we train our employees to do every day. We consistantly teach our teams to take a special interest in our clients especially if they have purchased from us. It appears as though we have. Thank you again!! Mark Pennella VP

December 06, 2010

Dealership Rating

Having bought several new Jeeps from Patrick, their service staff has done excellent repairs and service on all of them. I started doing business with them about ten years ago because of their excellen More

by Overland1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jerry Kehoe, Jeff Dahlin , Jeff Dahlin

Dec 07, 2010

Bob Johnson Buick GMC South responded

Thank you for the great testimonial! It's inspiring that you drive 180 miles to use us as your Dealer of choice!!!!! And it's really nice that you took the time to write a very thoughtful review. The 4 employess you mention have been with us for a total of about 85 years! I know that they will feel great when I share this with them. You're correct about what Chrysler did to us and other Dealers across the country. I belive they made a big mistake and are paying back every single day. If we can get you to look at the Buick or GMC SUV's, I think you would be pleasantly surprised, there quality and warranties are just incredible. Thanks again for all of your business! Mark Pennella VP

December 01, 2010

Dealership Rating

Patrick has been extremely responsive and helpful in both sales and service. The purchasing process was painless and fair. I continued the relationship with Patrick's service department for regularly schedu More

by kbh59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Larry Altobelli

Dec 01, 2010

Bob Johnson Buick GMC South responded

Thank you for the tremendous review! Larry has been with us for over 25 years and is a major asset to our company. He is what we are all about.....caring, smart at their craft, well trained, putting people first, and always willing to 'do the right thing'. We teach this to all employees thruout the entire year, and it looks like it's really paying off with fantastic service! Thanks again!! Mark Pennella VP

November 02, 2010

Dealership Rating

Patrick makes everything very easy for the customer - from sales to service. Patrick actually cares about it's customers unlike some other dealers. Patrick was the best dealer that I have dealt with an More

by hchiava1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 11, 2010

Bob Johnson Buick GMC South responded

Thank you for your kind words. It's refreshing to me that you took the time to write a very thoughtful review of us and good luck in Florida. Hopefully we will see you in the Summer months up here in Rochester. Mark Pennella VP

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