Bob Johnson Chevrolet

Inspection one week prior to coming to get my inspection done I had my oil changed at Bob Johnsons service. They never told me my inspection was 6 months overdu one week prior to coming to get my inspection done I had my oil changed at Bob Johnsons service. They never told me my inspection was 6 months overdue. I was pulled over by the sheriff's department and they advised me. I know it's my responsibility to take care of that but I would have thought that someone in the service department would have caught it. I then brought my vehicle in for the inspection and they said it would take an hour. 2 hours past and no one came to tell me what was going on. I went to the service counter to see what was taking so long and my paperwork was sitting there on the desk waiting to tell me I needed wiper blades to complete my inspection. It was well over two and a half hours I waited. communication is key in customer service. More

Overpaid batterys I paid 205 dollars for new battery because I'm a gm customer and the GM symbol on battery. Had 2 options of batteries but for some reason the only bat I paid 205 dollars for new battery because I'm a gm customer and the GM symbol on battery. Had 2 options of batteries but for some reason the only battery in stock was the most expensive one. Wow what a surprise for a gm long time customer. I have been around batteries for my boat which is Chevy engine 350 v8 and o Lyft owned gm cars. Should have been under warranty but no bad cell which happen in less than 3 year old battery another GM product. 60 dollars and ahold day with techs this is what they found which I told them at 9am. Picked truck up at 5pm 305 dollars later. For a100 -150 dollar battery. And I have extended warranty. Lol thanks More

Everything was fine They have a finance manager that was rude and condescending, however Brian was professional and helpful and I appreciated his help. Rich was rude and They have a finance manager that was rude and condescending, however Brian was professional and helpful and I appreciated his help. Rich was rude and condescending, and if I were dependent on his help, I would have taken my business elsewhere. More

MY SALESWOMAN ANN LOKIS THE BEST JAMAL GRIFFIN EXCELLENT" FIRST ANNE LAKIS, THE BEST SALESPERSON, PATIENCE, CARING, NOW JOHN BREST A GREAT FINANCE FINDER ON MY LOAN, AND JAMAL GIFFIN, HE TOPPED IT OFF , TECHN FIRST ANNE LAKIS, THE BEST SALESPERSON, PATIENCE, CARING, NOW JOHN BREST A GREAT FINANCE FINDER ON MY LOAN, AND JAMAL GIFFIN, HE TOPPED IT OFF , TECHNOLOGY IS NOT EASY FOR OLD TIMER LIKE ME, BUT AKKEM WAS VERY GOOD TEACHER, EXPLAINED IT WEEL, THE BUTTONS AND SYMBOLS, HOOKING ME UP ON STAR, PHONE, AND THE CAR WAS CLEANED WELL, BEAUTIFUL JOB, BUT IT RAINED ON ME ON MY WAY HOME LOL, LAST BUT NOT LEAST, THE GAS TANK FULL, A TRUE BLESSING , I APPRECIATE YOUR GRAND SERVICE'S , I RATE BOB JOHNSON NUMBER ONE DEALER , ROCHESTER NY AREA" More

Always above and beyond expectations I have purchased many cars from bob johnsons and it seems every time my expectations are exceeded. Any issues that arise are taken care of right away I have purchased many cars from bob johnsons and it seems every time my expectations are exceeded. Any issues that arise are taken care of right away without and hesitation. I am a loyal customer and will stay that way with one of the biggest reasons being my salesman Len Zaccaglino Who always makes it happen not only for me but my family and friends .... Bill Kinney in managment is the best and always goes that extra step to make it happen and it is very much appreciated... More

Hassel-free car buying Sam Cubiotti the best This is the first time I've purchased a vehicle from Bob Johnson. The leasing option was a great way to go. Thanks to all for being such a knowledgea This is the first time I've purchased a vehicle from Bob Johnson. The leasing option was a great way to go. Thanks to all for being such a knowledgeable team. More

New 2018 Silverado The buying experience at Bob Johnson was informative, relaxed and overall pleasant. The salesman Hector was patient and very knowledgeable. His att The buying experience at Bob Johnson was informative, relaxed and overall pleasant. The salesman Hector was patient and very knowledgeable. His attention to detail was superb ! George remembered before from purchasing a vehicle over a decade ago. I will definitely recommend the dealership and Hector ! Thank You Nick Vaseliv More

Great experience!! Above and beyond service Made sure we were completely comfortable with transaction and gave us many options that would fit our needs. Got us out of a bad lease with another co Made sure we were completely comfortable with transaction and gave us many options that would fit our needs. Got us out of a bad lease with another company into something we really wanted More

Fantastic experience This is my second lease at Bob Johnson. Scott was so easy to work with and made it a fast and simple process. Jeff was wonderful and personable a This is my second lease at Bob Johnson. Scott was so easy to work with and made it a fast and simple process. Jeff was wonderful and personable and made sure i understood everything about my vehicle before i left. More