
Bob Johnson Toyota
Rochester, NY
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711 Reviews of Bob Johnson Toyota
Excellent customer service Dorschel made the process of buying a new car an enjoyable experience. The entire process was very smooth and stress free. No hassles or bargaining Dorschel made the process of buying a new car an enjoyable experience. The entire process was very smooth and stress free. No hassles or bargaining. More
Great Experience! From the moment I walked in until I left with my car the next day the experience was great. My salesman was very helpful and advised without being pus From the moment I walked in until I left with my car the next day the experience was great. My salesman was very helpful and advised without being pushy. Frank spent a lot of time with me deciding the right car for me. I am thrilled with my new RAV 4 limited edition! This is not the first car I've purchased at Dorschel and it won't be the last. More
Great! It was a great experiance buying my 2016 RAV 4 Hybrid at Dorschel. Friendly place to shop cars at. Very competitive pricing with no barganing. It was a great experiance buying my 2016 RAV 4 Hybrid at Dorschel. Friendly place to shop cars at. Very competitive pricing with no barganing. More
Excellent It was a great experience. The entire process of trade in, new vehicle comparisons and purchase, transfer of plates and insurance and all associated p It was a great experience. The entire process of trade in, new vehicle comparisons and purchase, transfer of plates and insurance and all associated paperwork went quickly and smoothly. I am very satisfied and feel I received a very fair deal with both the trade in value and the purchase price of the new vehicle. More
All I Could Ask for Had already shopped around and had a price for a 3 year lease of a 2016 Camry lease from a competitor. Dorschel undercut that by $80/mo! Amazing. O Had already shopped around and had a price for a 3 year lease of a 2016 Camry lease from a competitor. Dorschel undercut that by $80/mo! Amazing. Our sales rep sat so we could see his computer, he built the deal based upon our options and preferences. The sales manager was only involved to estimate our trade in and encourage the process. No backroom dealings. No, "I have to get this approved by some higher up." It was all done at the sales rep's desk in in plain view of us. If you like to haggle about your price for a car, don't go to Dorschel. But, if you want a no nonsense, great price with absolutely no coercion, Dorschel is the place. Would I go back? Would I recommend this dealership to others? You'd better believe it! More
Purchasing a new Toyota Rav4 Jessica was the first to contact me. and gave the appointment. Working with Kodjo was a great experience and I would recommend him to every one I know Jessica was the first to contact me. and gave the appointment. Working with Kodjo was a great experience and I would recommend him to every one I know. More
Far more than amazed! If you ever need a place to go to buy a car, this is it! Kodjo was there step by step and was the best salesperson I have met. Since June I have been If you ever need a place to go to buy a car, this is it! Kodjo was there step by step and was the best salesperson I have met. Since June I have been looking for a car. After a deal fell out at Garber Honda (they sold the car they were "holding" for me), I found a Honda Civic on the Dorchel Toyota website and immediately sent a request to look at the car. Within a few minutes I got a call saying it was available and set up a test drive, went there not even a half an hour later with money In me hand, and within 2 hours, walked out with a down payment on my new car (even though it's a 2008). I'm telling you, this car had almost no damage, even for a 2008, was priced reasonably, has no rust,and has been my dream car for years, and now I have the luxury to drive it every day. Normally when I see a good review I assume it's the dealership just writing it to make themselves look good, but I can confidently say, I am impressed with the service I got from everyone, and there was literally no hassle and not the whole having to shake four guys' hands who claim they know the mechanic your bringing to look at the car. Ask for Kodjo Koumako and I promise you won't be disappointed!!! More
Great Price Truck was priced in the excellent category via true car. Only complaint- got 300 under Kelly Blue Book for trade in. However I still rate the buying e Truck was priced in the excellent category via true car. Only complaint- got 300 under Kelly Blue Book for trade in. However I still rate the buying experience A+. More
Easy, Efficient and Smooth I had a great experience working with the staff at Dorschel Toyota. Everything was clear, efficient and went very smoothly as promised. I will definit I had a great experience working with the staff at Dorschel Toyota. Everything was clear, efficient and went very smoothly as promised. I will definitely recommend them to family and friends. More
Excellent! Frank Gattelaro is fantastic. He took the extra time to find the exact car for my needs. I came back to him this time due to the excellent experienc Frank Gattelaro is fantastic. He took the extra time to find the exact car for my needs. I came back to him this time due to the excellent experience I had last time with him. I would definitely refer him to others. More