Bob Johnson Toyota

Easy friendly process. Very friendly easy process for purchasing new vehicle. Frank was very helpful, knowledgeable, and customer service oriented. We had a pleasant purch Very friendly easy process for purchasing new vehicle. Frank was very helpful, knowledgeable, and customer service oriented. We had a pleasant purchase with him and would highly recommend him. More

Perfection Doug was amazing, upfront, quick and through. Found the Camry that was perfect for me and felt at ease the whole process. Definately a great experienc Doug was amazing, upfront, quick and through. Found the Camry that was perfect for me and felt at ease the whole process. Definately a great experience. More

Thanks for helping us with the red camry Thank you Dorshel for helping us find a better Vehicle. Searching the vehicle for couple of months were really hard and we would like to thank Meagan Thank you Dorshel for helping us find a better Vehicle. Searching the vehicle for couple of months were really hard and we would like to thank Meagan for the extended assistance provided during the Vehicle purchase. A prayer made by my two year old Toddler (Sanjay) - for a Red Car was answered and we still remember his small prayer each and every time we go for a ride in this car. Thanks Meagan - your assistance needs special attention and appreciation More

It was a pleasure. Rick Walton was well prepared for our appointment. He was able to share with me all of the necessary information about the cars I was interested in lo Rick Walton was well prepared for our appointment. He was able to share with me all of the necessary information about the cars I was interested in looking at the day of my appointment. He could answer all of my questions and pointed out things that I hadn't thought of during my decision making process. He was friendly and patient in his dealings with me. He also worked tirelessly to make my deal go through. I would definitely go back to Dorshel to purchase or lease a car from him and highly recommend him. More

Great Experience! We came in to lease a vehicle and Curtis was great. He showed us our options and found the right vehicle that fit our needs and our budget. It was eas We came in to lease a vehicle and Curtis was great. He showed us our options and found the right vehicle that fit our needs and our budget. It was easy and there were no surprises. Very happy with our experience. More

No Hassle I shopped around quite a lot looking for a car. I had to haggle and argue with the car dealer just to get the price closer to the average car price. A I shopped around quite a lot looking for a car. I had to haggle and argue with the car dealer just to get the price closer to the average car price. At Dorchel they were already under cutting the average price by $1000 dollars. Sales person was great and did not try to over sell anything. More

A truly enjoyable experience! Incredible! This was an incredible experience, never had I imagined I would actually enjoy buying a car! My salesman Joe Roides, professional, knowledgeable, fant This was an incredible experience, never had I imagined I would actually enjoy buying a car! My salesman Joe Roides, professional, knowledgeable, fantastic to deal with. I traded in my used 12 year old, 170,000 mile vehicle, gave me a great deal, treated me with respect and was straight forward and honest. No schmooze, no games. I have already recommended him and Dorschel, to others. Thanks a million loved the experience, my salesman and my car! 5 stars isn't enough. More

Excellent Service Zaka was beyond helpful while working with us to find our new Sienna. We are extremely happy with our vehicle AND with the service we received! We wou Zaka was beyond helpful while working with us to find our new Sienna. We are extremely happy with our vehicle AND with the service we received! We would highly recommend him! More

long, long day Our salesman Doug was a pretty cool guy. He was helpful and answered most of our questions. Where it got stressful was when Mark came in and pitched Our salesman Doug was a pretty cool guy. He was helpful and answered most of our questions. Where it got stressful was when Mark came in and pitched the exact same spiel about extra 5 year coverage that Doug had pitched. I felt my eyes glaze over while Mark went on and on in a torrent of words. We had declined the 5 year coverage the first time, and were not about to change our minds. I had hoped Dorschel would be a different sales experience (which is why I drove from Buffalo to buy my car with you guys), but it proved to be the same good guy/bad guy salesman BS I've been through time and time again... Please respect it when your customer says "no" the first time. We're not idiots or children. Believe it or not we've thought quite a bit about our purchase, our finances, and the drawbacks/benefits of additional coverage. We did not want it. Period. Move on. We arrived at 11 am and walked out with a certified used Prius C 2013 at 4:30pm. Not once were we offered coffee or tea or anything at all. 5.5 hours seems excessive to test drive and purchase a certified car, and we got home feeling mentally and physically exhausted from the experience. Again, overall Doug was great and very helpful, so I'm not complaining at all about his work. But you guys need to cut out the extra coverage hard sell crap with a second salesman. It's really annoying. The other thing I'm frustrated about is that the glove box kept popping open during the test drive. Doug had it worked on in the shop but it has popped open twice since I brought the car home on 10/10/15. I e-mailed Dorschel about this a few days ago but haven't heard anything yet. UPDATE 10/16/15: Still no response from Dorschel Toyota management about the glove box. More

Excellent experience with Don This is the 3rd car from Dorschel and worked with Don each time. He is very patient and always available if we have any questions particulary with our This is the 3rd car from Dorschel and worked with Don each time. He is very patient and always available if we have any questions particulary with our new high tech 2015 RAVV4. More