
Bob Johnson Toyota
Rochester, NY
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712 Reviews of Bob Johnson Toyota
purchased new toyota happy to find new 2015 Toyota Camry SXE roomier, more suited to us as an older couple who like to take daily drives in the country. happy to find new 2015 Toyota Camry SXE roomier, more suited to us as an older couple who like to take daily drives in the country. More
Great first car buying experience The entire Dorschel Toyota dealership was friendly and professional form the very beginning. Working with Frank Montalbano, he took me through step by The entire Dorschel Toyota dealership was friendly and professional form the very beginning. Working with Frank Montalbano, he took me through step by step, letting me see all the numbers along the way. He was a extremely professional, courteous, and overall great salesman, looking to get the best deal for the customer. More
Very Easy I just wanted to get in and out and that is what happened. The salesman was very accommodating, responsive and was not pushy at all. I just wanted to get in and out and that is what happened. The salesman was very accommodating, responsive and was not pushy at all. More
Easy and straight forward Thank you Warren Meeks and Frank Gattallaro for making my new car purchase experience so nice, easy and fun. I look forward to doing this again in 3 Thank you Warren Meeks and Frank Gattallaro for making my new car purchase experience so nice, easy and fun. I look forward to doing this again in 3 years. More
Amazing This was by far the best experience that i have buy a car. I will definally recomment it to friends and family. Matthew thanks again. This was by far the best experience that i have buy a car. I will definally recomment it to friends and family. Matthew thanks again. More
Straight shooters Bishi and Mike made us feel comfortable from the start. We are very happy with our our new vehicle. I will not hesitate to recommend Dorschel to oth Bishi and Mike made us feel comfortable from the start. We are very happy with our our new vehicle. I will not hesitate to recommend Dorschel to others. More
Fast, simple and smooth. Went in with a 3 year old vehicle. Received a fair trade and leased a new vehicle for $75.00 less per month. Simple. Had the car sent from another Went in with a 3 year old vehicle. Received a fair trade and leased a new vehicle for $75.00 less per month. Simple. Had the car sent from another dealer in 1 day. Signed the papers and drove home the next day. Great purchasing experience! More
Frustrating Car Buying Experience I originally worked with a salesperson that I found to be respectful, patient and nice. I went back after a few weeks to meet with her again only to I originally worked with a salesperson that I found to be respectful, patient and nice. I went back after a few weeks to meet with her again only to show up on her day off. So, i met with a different sales agent. I told him that I only wanted to test drive the car because I had full intentions of only working with my original female sales agent. It also happened to be the last day of the month. Well, that turned out to be disastrous. I have learned NEVER to visit a car dealership on the last day of the month. The salesperson was so pushy, aggressive and rude to get me to buy a car. He almost ruined the deal and gave me a very bitter taste in my mouth for that dealership. I had to speak at great length with the manager and against my better judgement I went back to the dealership. I was told I would get an extra hundred dollar for my trade in value, which I never got. I was also told by the manager that he would buy us a gift card for our horrible experience. To date, I haven't gotten that either. I honestly don't know if I would ever go back. Although they pride themselves on not having pushy, commissioned sales people, that is exactly what I got! I got a pushy, rude, aggressive sales person who may not have been working off of commission, but he certainly wanted to get his sales points up by the end of the month and left me in tears in the process. More
Fast service your sales man Mr.Peterson was so help full and fast service with the one person you deal with know make it easer and faster dealing with one person your sales man Mr.Peterson was so help full and fast service with the one person you deal with know make it easer and faster dealing with one person. . More
Tiffany's experience Curtis provided fantastic customer service and made me feel like a valued customer! I was never pressured into a car. The showroom and service departm Curtis provided fantastic customer service and made me feel like a valued customer! I was never pressured into a car. The showroom and service department was immaculate. More