
Bob Johnson Toyota
Rochester, NY
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712 Reviews of Bob Johnson Toyota
Outstanding Sale Consultant (Eliseo Mercado) Outstanding ser Prior to purchasing my 2015 RAV4 from Dorschel Toyota, I was confident going in based on my past experience with this dealership as my last 3 automobi Prior to purchasing my 2015 RAV4 from Dorschel Toyota, I was confident going in based on my past experience with this dealership as my last 3 automobiles were purchased from Dorschel's. Prior to our latest purchase I spent many hours looking at many different types of automobiles. My Wife and I spent a few days test driving various makes and models, Ford, Mazda, Nissen, Lexus, Chevy, Toyota, etc. When we finally decided to purchase, we were fortunate enough to have Eliseo Mercado assigned as our Sales Consultant. Not only did he make the process of buying a new car a pleasant experience, he was also very knowledgeable of all the steps in the process. His knowledge of the RAV4 made it simple for us to understand the workings of the entire automobile. His ability to make my Wife and I comfortable throughout the process was a plus. I would highly recommend Eliseo as well as the Dorschel dealership to anyone who wants a pleasant buying and/or leasing experience, let alone a fair deal. More
Toyota certified vehicle purchase I thought salesman was helpful in helping me make decision in this purchase. Vehicle was found in great condition. Purchase was an enjoyable experienc I thought salesman was helpful in helping me make decision in this purchase. Vehicle was found in great condition. Purchase was an enjoyable experience for us More
Mark Fujimura made our experience buying a car THE BEST EVER Mark was extremely professional, thorough, and a first class salesman. He truly made the experience the best we ever had and we have purchased many ma Mark was extremely professional, thorough, and a first class salesman. He truly made the experience the best we ever had and we have purchased many many vehicles over the last 40 years. Mark went above and beyond to satisfy our requests for a specific make and model of vehicle. He also negotiated the price until we felt it was fair and fit our budget. He truly is an an asset to your company. More
Simple transaction Joe was very polite and professional. The whole process was quick and straight forward. We drove 60 miles from home to get our car. Worth the drive. Joe was very polite and professional. The whole process was quick and straight forward. We drove 60 miles from home to get our car. Worth the drive. More
The most extensive Mark Fugimura gave us the most extensive demonstration of a new car that I have ever had, and keep in mind that I have purchased over 50 new cars in m Mark Fugimura gave us the most extensive demonstration of a new car that I have ever had, and keep in mind that I have purchased over 50 new cars in my 73 years, this was the best demonstration of any vehicle ever and Mark followed up after the sale with an e-mail as well as a phone call. Great sales service. Keep up the good work. More
Love my Rav 4 . Leased it first the bought it. Will definitely come back to Dorschel for my next vehicle. They made everything so easy. . Leased it first the bought it. Will definitely come back to Dorschel for my next vehicle. They made everything so easy. More
Eric was fantastic After extensive shopping around, negotiating, and mixed experiences at other dealerships, it was wonderful to walk into Dorschel and just have it be e After extensive shopping around, negotiating, and mixed experiences at other dealerships, it was wonderful to walk into Dorschel and just have it be easy. My salesperson, Eric G., was great to work with. I consider myself a very educated consumer, and at no point during the sales process did i feel like I was being taken advantage of. It was a very transparent transaction. More
no fuss car shopping A few days ago i purchased my FOURTH vehicle in the last 2 years from Dorschel. I always work with Kodjo- he is a great person and a lot of fun. I jus A few days ago i purchased my FOURTH vehicle in the last 2 years from Dorschel. I always work with Kodjo- he is a great person and a lot of fun. I just feel that I can tell him what I am looking for- ( i have leased two new cars and bought two used ones) and he makes sure he is available and several cars to choose from are available. He NEVER tries to talk me into something i dont want and always strives to give me a fair price. Next car I get? It will be with Kodjo at Dorschel! More
Toyota Camry Don Beurlein was a joy to work with. He made the transaction so easy. I love my new car!!! They were all friendly and we will be going back again. Don Beurlein was a joy to work with. He made the transaction so easy. I love my new car!!! They were all friendly and we will be going back again. More
Great Car Experience I leased a new 2105 Camry XSE , and the staff were great , Don B. was very helpful from helping me select the right car, helping me obtain financing, I leased a new 2105 Camry XSE , and the staff were great , Don B. was very helpful from helping me select the right car, helping me obtain financing, right down to the plates. The car was ready when they said it would be, Don even came in early to make it happen. I got a very fair price for my trade in. Clear , Simple, Different is the way to buy or lease a car. More