Bob Johnson Toyota

First Time Toyota Purchase Great experience, I worked with a calm knowledgeable salesperson who was helpful and not pushy. I bought a 4Runner, the most I personally have ever s Great experience, I worked with a calm knowledgeable salesperson who was helpful and not pushy. I bought a 4Runner, the most I personally have ever spent for a vehicle so I appreciated the whole experience. More

Helpful Sales and Service When it was Most Needed This is the second new car I've purchased from Dorschel in the past year. After a serious accident totaled my 2014 Rav4 (it handled a head-on collisio This is the second new car I've purchased from Dorschel in the past year. After a serious accident totaled my 2014 Rav4 (it handled a head-on collision wonderfully!), I especially appreciate the ease of the buying experience at Dorschel. Mike P. helped us get back into a new car quickly & easily, and I knew there was no need to shop around because of Dorschel's pricing model. Mike had my new car ready to go before I even needed it and took a lot of the stress out of getting back on the road after the accident. Very much appreciated! More

new car experience Everything was good but paperwork seemed to take a long time, think their should be a way to reduce the time it takes to improve the customers experie Everything was good but paperwork seemed to take a long time, think their should be a way to reduce the time it takes to improve the customers experience! More

I knew what I need, and what I want I was planning on to move to east coast , i originally came from Sacramento CA. So I end up coming to New York. I was searching for car dealers in Roc I was planning on to move to east coast , i originally came from Sacramento CA. So I end up coming to New York. I was searching for car dealers in Rochester . I found the right place and right dealer. Joseph pardi is great Sales person for this geoup. Loving my car and enjoying my ride. Luv it More

customer service. I made one request after I purchased this car. That the salesman contact Geico - the office of which is right on hte property to have the phot inspec I made one request after I purchased this car. That the salesman contact Geico - the office of which is right on hte property to have the phot inspection of the car completed. I did nto recieve any reply so naturally I assumed this was handled. Imagine my frustration when a week later Geico called me to remind me to get the inspection. Thsi was not something hard to do . I am not impressed. More

Excellent experience The help Curtis Williams provided to me and my father was excellent. We were very comfortable with him throughout the entire process as we shopped fo The help Curtis Williams provided to me and my father was excellent. We were very comfortable with him throughout the entire process as we shopped for a Toyota Camry. He answered all of our questions (and we had a lot!) and he was very polite and professional. We will be back to work with Curtis on our next car purchase and we will also recommend him to our friends and family. Thank you, Curtis! We really appreciate your help and we love the new Camry! More

Excellent Sales and Service Beginning in 1994 to this year (2015); I have purchased two cars and leased 3, including the current lease. I can say my experience with Dorschel ha Beginning in 1994 to this year (2015); I have purchased two cars and leased 3, including the current lease. I can say my experience with Dorschel has always been superb. Salesmen and Customer Service are always friendly, helpful and willing to go the extra mile to make sure I'm satisfied. I would gladly recommend salesman, Ian Lewert to family and friends. He went above and beyond the extra mile, to get me the car, color (exterior/interior) I wanted. I'm very happy with the car, thank you Ian, and the Dorschel Group. More

New car buying experience We loved Curtis Williams. He was courteous, well-informed, and eager to please. We'd recommend him to anyone. Loved the low-price guarantee instead We loved Curtis Williams. He was courteous, well-informed, and eager to please. We'd recommend him to anyone. Loved the low-price guarantee instead of being put through the exhausting run-aroiund elsewhere. Made buying a car a pleasure. More

A new car-buying experience Historically, I have faced purchasing a vehicle with dread. Luckily for me, Doug Scheck was recommended to me as THE product specialist to help me wit Historically, I have faced purchasing a vehicle with dread. Luckily for me, Doug Scheck was recommended to me as THE product specialist to help me with my automotive needs, and that recommendation was spot on! Doug was the consummate professional; he took all the time I needed to answer my questions and make me feel comfortable doing business with Dorschel Toyota. At no time did I feel badgered nor was I made to feel ignorant. Doug is a true asset to Dorschel Toyota, and I would enthusiastically recommend him to anyone. I now have a very different outlook on how car buying should be - thanks to Doug. More

Always impressed with the price and service I receive. I have bought a number of cars from Dorschel and have always received a better than anticipated price and have felt very satisfied with my trade and n I have bought a number of cars from Dorschel and have always received a better than anticipated price and have felt very satisfied with my trade and new car purchase. No need to haggle, just fair honest people. And I wouldn't take my car to another dealer for service, excellent service department! More