Bob Lanphere's Beaverton Honda

Recently bought tires here. Got a flat. Dealership will not stand behind tires. Wait for next appointment....4 days out. If you have to replace tire, you have to deal with the m Got a flat. Dealership will not stand behind tires. Wait for next appointment....4 days out. If you have to replace tire, you have to deal with the manufacturer yourself! Wow! What service...not! Been having my SUV serviced here. Guess that was a mistake. More

Manny displayed very good customer service , he was conscientious , pleasant , and professional during the entire process conscientious , pleasant , and professional during the entire process More

The issue with having a “customer advocate” is that if they stop advocating for you, you have no one else to contact. Ended up working out mostly ok but still a PITA for a while there to get ahold of anyo they stop advocating for you, you have no one else to contact. Ended up working out mostly ok but still a PITA for a while there to get ahold of anyone who could help. Now it’s a year later (end of 7/2023) and I’m trying to get service scheduled but they can’t help me until the end of October for a recall (no transportation options home btw, even though it’s a Honda issue) or an indeterminate amount of time for a new key because of a supply chain issue (thought we weren’t blaming Covid for everything anymore but apparently they still do) More

Very nice and clean space, nice cars on display. They have some very comfortable seats. They have some very comfortable seats. More

We went to 4 other dealers before we came into Beaverton Honda. Eric helped us with the whole process. He was receptive and truly listening to what we had to say. He got us the deal we felt comfortable with Honda. Eric helped us with the whole process. He was receptive and truly listening to what we had to say. He got us the deal we felt comfortable with and the car we wanted. Even the waiting process was made nicer by the drinks and cookies they had. It was a long day but in the end we got our new car! Thanks Eric! More

Really had a great buying car experience with Erick Batres and the Beaverton Honda. Things were smoother and faster than other car dealerships I dealt with in the past and they really walk the talk and Batres and the Beaverton Honda. Things were smoother and faster than other car dealerships I dealt with in the past and they really walk the talk and follow their mission of selling cars and how they treat customers and do their business well. I recommend Erick the Sales Associate, he will find different ways to help you understand the difference deal offers and easy way to follow the process and no pressure feelings but a comfortable way to do business. Surely a referral to my friends and family members. More

Service here is horrible. Took my car in and was left waiting in the waiting room 3hrs after the diagnostic was done. Left during the repair but when I returned the price was Took my car in and was left waiting in the waiting room 3hrs after the diagnostic was done. Left during the repair but when I returned the price was $70 higher than quoted and when I questioned that I was treated with condescending manner by the service associate, George. When I commented on his tone he became hostile, resistant to my feedback and defensive, cutting me off and telling me that it’s just who he is. This is not customer service, to be ripped off and then mistreated is not the kind of business I wish to support. Will be finding another mechanic for my future needs. And if I do buy another Honda in the future it won’t be from here! More

Great experience. If anyone wants a straightforward experience I would recommend them. I’d buy here again If anyone wants a straightforward experience I would recommend them. I’d buy here again More