
Bob Lanphere's Beaverton Honda
Beaverton, OR
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Poor Customer Service, Slimey Sales Experience After buying a brand new Honda Odyssey here in 2000, and experiencing several years of mediocre service on the vehicle, I started paying more attentio After buying a brand new Honda Odyssey here in 2000, and experiencing several years of mediocre service on the vehicle, I started paying more attention to comments from others about dishonest behavior by the service crew, and I decided not to do business with them again, and ended up at the Hillsboro dealership when I bought my 2012 Odyssey. They treated me right and I didn't end up feeling slimed after I bought the next van. In 2014 I had a relapse and bought a 2014 Odyssey back at the Beaverton dealership. I love the van, but I walked away feeling slimed again by the sales process. Despite promises of excellent service after I bought the van, each experience has been worse and worse. I don't trust what they tell me and they are clearly full of (stuff) when I ask them questions related to the strengths and weaknesses of the 2014 model. The latest was that I called in for required service that was essentially an oil change, and was told I had to wait several weeks for an appointment, or come in as a walk-in and wait for an undetermined amount of time. Do you think they are understaffed? Regardless, I have a job and can't afford to spend a day at the dealership. They didn't even seem embarrassed that they offered such poor service. I am taking the van elsewhere for service, and definitely won't be back to the Beaverton dealership again when it comes time to replace my wife's car later this year. Might go to Hillsboro again or to the Gresham dealership that has also treated me right. More
Service for a recall. We are very satisfied with the service we received from the Honda service dept. They provided us a nice rental car to use while our car was being work We are very satisfied with the service we received from the Honda service dept. They provided us a nice rental car to use while our car was being worked on and the car was ready when they said it would be. They were friendly and courteous and they were very helpful. More
Consistently excellent service Service advisor Dalton Reynolds went above and beyond for me while servicing my Honda. He worked hard to find the most appropriate part for my trailer Service advisor Dalton Reynolds went above and beyond for me while servicing my Honda. He worked hard to find the most appropriate part for my trailer hitch. I always get great service from these folks, but Dalton really worked hard to special order my part so I that I could get back on the road. More
Great Experience! Ask for Dave. I went here over the weekend with my boyfriend to trade in his car. Dave Kroll helped us and it was one of the best experiences I have ever had at a c I went here over the weekend with my boyfriend to trade in his car. Dave Kroll helped us and it was one of the best experiences I have ever had at a car dealership. Dave let us test drive 3 cars and went over all of the car facts with us. He was nice, funny, and made the whole experience painless. He was also able to help us find a brand new Honda Civic SI that not only helped my boyfriend lower his car payments but made him SUPER happy. (also, bonus points for Dave knowing how to drive stick) We will definitely be returning to speak with Dave soon when it's my turn to get a car! More
Quick check of fluid levels before summer vacation trip Service Advisor, Dalton Reynolds, and technician, Fernando, performed a really quick check up of my Honda Civic's fluid levels just prior to my vacati Service Advisor, Dalton Reynolds, and technician, Fernando, performed a really quick check up of my Honda Civic's fluid levels just prior to my vacation. I drove into the dealership during a busy period, without appointment, and they were able to immediately check my car and send me on my way. This saved me hours waiting in line and greatly provided peace-of-mind before leaving on our driving trip, Thanks men! Gary Smith More
Outstanding Service on my Accord The service that I received was great and my car was ready exactly when it was scheduled to be completed. Dalton handled the service and and he was v The service that I received was great and my car was ready exactly when it was scheduled to be completed. Dalton handled the service and and he was very courteous and extremely efficient. He was great to work with. Chad More
Animal nest in AC unit 'Over the top' immediate service when 2005 Pilot AC made strange, loud grinding noises - Lance & Teddy 'ROCK!' Your level of professionalism & communi 'Over the top' immediate service when 2005 Pilot AC made strange, loud grinding noises - Lance & Teddy 'ROCK!' Your level of professionalism & communication are highly commendable! More
Outstanding Sales Experience My wife and I had an outstanding sales experience with Emily Guzman & Nick Ubilies at Beaverton Honda where we bought a Certified Pre-Owned vehicle. I My wife and I had an outstanding sales experience with Emily Guzman & Nick Ubilies at Beaverton Honda where we bought a Certified Pre-Owned vehicle. It was the best car buying experience we ever had. There were some followups maintenance appointments to take care of a few issues but on the whole a very good experience More
Incredible Customer Service I walked into Beaverton Honda just wanting to take a look at the used inventory. Pete immediately greeted us and was extremely welcoming and helpful i I walked into Beaverton Honda just wanting to take a look at the used inventory. Pete immediately greeted us and was extremely welcoming and helpful in my search process. He broke all stereotypes I had of car salesman. He didn't pressure me into buying anything and provided honest information about every car I was interested in. He went above and beyond to help me get a realistic view of financing options, and he was incredibly personable and funny which made a stressful process fun and more enjoyable. I felt like Pete cared about me as more than just a customer, but a person. Especially as a female, it's hard to not be skeptical when buying a car, but I felt very respected throughout the whole process. I ended up buying a Toyota Corolla, and the deal I received was true (and even better) to the fair Kelley Blue Book price. I feel very satisfied with my purchase, and I would recommend anyone to Pete if they're looking at buying a car. More
Larry Thomsen I am from AZ, brought my 2015 CRV in to check alignment, Larry Thomsen was amazing, wish I had that type of customer service in AZ. I am from AZ, brought my 2015 CRV in to check alignment, Larry Thomsen was amazing, wish I had that type of customer service in AZ. More