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Bob Penkhus Volvo Mazda Volkswagen
Colorado Springs, CO
3,358 Reviews
The Penkhus Motor Company that you see today had its humble beginning back in 1951 when Robert N. Penkhus moved his young family from Ames, Iowa, and opened a small used car operation in Colorado Springs. New cars were added to the operation on Pikes Peak Avenue in 1957 when the Company became one of the ten dealers in the United States to obtain a Volvo Franchise. In 1972 the Volvo Franchise was moved to a fledgling area of Colorado Springs called Motor City.
The combination of a quality product and a reputation for excellent customer service assured continued growth, including the addition of a Mazda franchise, in October 1972, at the Pikes Peak Avenue location. In 1975, Mazda joined Volvo in Motor City to increase productivity and to better serve our customers.
Mr. Penkhus' son, Robert A. Penkhus ("Bob"), was a "permanent fixture" around the dealership from an early age, so it was natural that he would join his father in the business upon his graduation from the University of Denver. Bob Penkhus gradually assumed responsibility for all aspects of dealership operations and in 1977, became President of Penkhus Motor Company. Mr. Penkhus' concerns for his customers and employees, coupled with his enthusiasm for our products, have resulted in continued success and growth. Development of a new car display area along Interstate 25 in 1987 was followed one year later by a major service and parts expansion project in which we added fourteen mechanical and detail service stalls, doubled the parts area, and built an enclosed customer service area. In the spring of 1999 our growth continued with the opening of our second Select Certified location and a Domestic and Import Service Center on Austin Bluffs Parkway.
With the growth of Colorado Springs, Penkhus Motor Company wanted to ensure that it was meeting customer needs. In 2004 Penkhus Motor Company remodeled its Motor City location including constructing a new showroom and making other improvements at the Motor City location. In 2006 Penkhus Motor Company constructed a new facility at Woodman and Powers, which is the Bob Penkhus Mazda at Powers store.
In 2009 Penkhus Motor Company acquired a Volkswagen franchise and opened the Volkswagen franchise at the Motor City Drive location. In 2012 Penkhus Motor Company acquired a Mitsubishi franchise which is located at the Austin Bluffs Parkway Select Certified location. That facility is now known as Bob Penkhus Mitsubishi.
As a result of our commitment to excellence, Bob Penkhus Mazda is the Number 1 volume dealer in the Gulf region. Based on customer satisfaction levels, Bob Penkhus Motor Company has been recognized as a Volvo Dealer of Excellence and has been inducted into the Mazda Presidents Club.
Our continued success and growth requires each of our employees to possess a commitment to excellence toward each of our customers. Each member of the Penkhus Motor Company team should strive daily to meet all Penkhus Motor Company standards and goals in order to ensure future growth and success.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,358 reviews
August 15, 2019
Another great service experience! Our 2013 Volvo S60 now has over 100,000 miles on it so it's time for some TLC. Fabian was very helpful in laying out all of the things we needed to pa Our 2013 Volvo S60 now has over 100,000 miles on it so it's time for some TLC. Fabian was very helpful in laying out all of the things we needed to pay attention to and plan to address over time. We've been taking the car in every other month to get these items taken care of and have had a great experience every single time. Fabian is very accommodating and always takes time to explain the situation in laymen's terms. More
by SNOWDAWG64
Verified CustomerEmployees Worked With
Fabian Vigil
Helpful August 15, 2019
Best car buying experience ever! Bryn was just amazing. Not once during the whole process did he make me feel pressured to buy the car. I feel so confident that I made the right choic Bryn was just amazing. Not once during the whole process did he make me feel pressured to buy the car. I feel so confident that I made the right choice in getting the Mini and that Bryn got me a great deal. I will certainly recommend Bryn to my friends and family. Thank you, thank you, thank you Bryn!!!! More
by Cyndi
Employees Worked With
August 15, 2019
35000 tune up There was quite a bit that needed to be done and it was necessary. It did cost me $500, but my car is running so much better. It was worth the time I There was quite a bit that needed to be done and it was necessary. It did cost me $500, but my car is running so much better. It was worth the time I waited and the money I spent. More
by samekhawk713
Employees Worked With
Joey Culbertson
August 14, 2019
Thank you, Tina. I was looking to buy a small fuel efficient SUV. I ended with a Diesel Passat, per the service manager, whom we have know for 5 years. Love the new ca I was looking to buy a small fuel efficient SUV. I ended with a Diesel Passat, per the service manager, whom we have know for 5 years. Love the new car! More
by MYOANDMANDY2002
Employees Worked With
William Chavez, J.R. Cihura, Edwin Matos, James Taylor, Tina Martin
August 13, 2019
Great customer service and attention to detail! Randi was super helpful in finding the right car for me and getting me connected with the right people at the dealership to get the car I wanted and a Randi was super helpful in finding the right car for me and getting me connected with the right people at the dealership to get the car I wanted and at the price that was in my budget. Randi, Matt and Jay were exceptional and I would buy another car from them in the future and would definitely recommend Randi to help others in the future! More
by DANIELLECLAUDIO91
August 13, 2019
Excellent service! I originally wanted a used car but arrived on lot too late and was met by Randi Droll. She was able to keep me as a customer by working with my budget I originally wanted a used car but arrived on lot too late and was met by Randi Droll. She was able to keep me as a customer by working with my budget and keeping in mind what I wanted and how it suited my needs. I have been to other dealerships and this is by far the best service I've experienced. Randi was able to have me in and out within a couple hours with a smile and finance guy Tadd was on point and friendly which made things go a lot faster. Im glad I came to you guys before anyone else. Awesome service! More
by SPACKS10
Employees Worked With
August 13, 2019
Ethan was great!! I had an excellent experience from start to finish and I will be back for my next purchase! Ethan, Will, and JR were all great. I had an excellent experience from start to finish and I will be back for my next purchase! Ethan, Will, and JR were all great. More
by JENNY
Employees Worked With
William Chavez, J.R. Cihura, Ethan Welch
August 13, 2019
Very pleased. Like the Uber ride. Better than waiting for sh Was happy with getting in right away. Friendly staff. Happy with the Uber ride. So much better than waiting for shuttle van. Shuttle drivers were alw Was happy with getting in right away. Friendly staff. Happy with the Uber ride. So much better than waiting for shuttle van. Shuttle drivers were always kind but time is important. More
by ROYANDKATHY
Employees Worked With
Fabian Vigil
August 12, 2019
Lifetime just means 3 times I purchased my warranty with the promise of lifetime oil changes. I only got 3 and was discontinued. Dealership does shady work with financing/warrant I purchased my warranty with the promise of lifetime oil changes. I only got 3 and was discontinued. Dealership does shady work with financing/warranties. More
by JPMALONO
Employees Worked With
Can’t remember
August 12, 2019
Not Good . I brought my car in for a 60k service ( $700) ... before I left the lot my check engine light came on ... I had not even left the parking lot . So , I brought my car in for a 60k service ( $700) ... before I left the lot my check engine light came on ... I had not even left the parking lot . So , they “looked” at it and found 4 thousand dollars worth of work ? All of this after my $700 service and 120 point inspection . So I left my service with a bill and a check engine light . Thanks . More
by Winn2508
Employees Worked With
“Management” never returned my call ., Fabian Vigil
