Bob Penkhus Volvo Mazda Volkswagen - Service Center

When I first arrived, I was greeted by a couple people from the service department. Everyone was extremely helpful, they explained the process, and what to expect. Then I received a couple links of a veh from the service department. Everyone was extremely helpful, they explained the process, and what to expect. Then I received a couple links of a vehicle inspection and walk-around. Totally didn't expect that! The waiting area was clean, and well stocked with a broad selection of snacks and drinks. Well done! More

Brian at Penkhus was a big help when I brought my Volkswagen in for services. I will definitely be returning. Volkswagen in for services. I will definitely be returning. More

Entire staff were very welcoming and did their best to make my visit pleasant and stress free. Service Manager Andrew went above and beyond in his efforts to resolve my vehicle’s cruise control issue. make my visit pleasant and stress free. Service Manager Andrew went above and beyond in his efforts to resolve my vehicle’s cruise control issue. More

Just moved here from out of state and needed my 30,000 service done. I’ve only have my car serviced at Mitsubishi dealers so of course when I looked it up, this one was close to my house. My first impress service done. I’ve only have my car serviced at Mitsubishi dealers so of course when I looked it up, this one was close to my house. My first impression was okay, it seemed like since they are remodeling and doing it at VW it was unorganized and I felt a little skeptical leaving my car there but I decided to do it anyway because I needed the service done and didn’t know where another location was. They did my service, I picked up my car and ever since then it smells like grease in my car when my vents are blowing. I called and they had me bring my car back, they had it again for a day. They said they just needed to clean up because stuff must have spilled when they did my service. They said it was clean, well it still smells so bad. I’m so annoyed because my car didn’t smell at all before. I can’t keep taking my car there to be dropped off for an entire day. Now I just have to push the button to circulate air in the car instead of bringing air in from the outside. I’m unsure if I even want to call again to have them try to clean it or figure out why it smells so bad because again I can’t just keep dropping my car off for a whole day and arrange rides around. I’m super annoyed about it. I won’t take my car here for future services. More

Everything went along well and it was always on time. Aaron has been friendly and great to work with Aaron has been friendly and great to work with More

Cost me $1000. 00 and didn’t correct the problem. Service 4 wheel lite on and the lite remains on after I picked it up 00 and didn’t correct the problem. Service 4 wheel lite on and the lite remains on after I picked it up More

Danielle is really great, I came back to Bob Penkhus just because of Danielle! because she was so knowledgeable and helpful the first time I came in. Thank you Danielle and service staff! because of Danielle! because she was so knowledgeable and helpful the first time I came in. Thank you Danielle and service staff! More

This Volvo dealership and the folks working here greet you with a smile, are kind, friendly, and most of all dedicated to make sure your vehicle is safe no matter what. Thank you!! you with a smile, are kind, friendly, and most of all dedicated to make sure your vehicle is safe no matter what. Thank you!! More

My repair proceeded in an organized and efficient manner, no surprises. The waiting area was clean and well stocked. Overall a very satisfactory experience. no surprises. The waiting area was clean and well stocked. Overall a very satisfactory experience. More