Bob Penkhus Volvo Mazda Volkswagen - Service Center

Wasted my time. Brought car in with error lights on the dash, after 3 hours the tech had no rationale for them and wanted me to bring it back for them to have all da Brought car in with error lights on the dash, after 3 hours the tech had no rationale for them and wanted me to bring it back for them to have all day. Took the car elsewhere and the problem was 2 blown fuses. Unbelievable that in 2.5 hours of diagnostic time you couldn't find a blown fuse. More

The shop was moved and I was not notified. Spent half hour trying to find Spent half hour trying to find More

Great service! Thoroughly inspected and fixed our vehicle! Saved us from unnecessary replacement of battery Thoroughly inspected and fixed our vehicle! Saved us from unnecessary replacement of battery More

The entire process was amazing! Drop off was simple and Aaron kept me updated during the entire process. Giving me the total price before completing the work helped me plan out my f Drop off was simple and Aaron kept me updated during the entire process. Giving me the total price before completing the work helped me plan out my finances and took a lot of pressure off me guessing and trying to plan for it. More

Amazing service! Everything is done with expertise and they keep you informed of what is being done to your car. Everything is done with expertise and they keep you informed of what is being done to your car. More

I am very selective about where I purchase and service my vehicles. This is due to a history of poor treatment and lackluster business practice conducted at small and large dealerships alike. Bob Penkhus Vol vehicles. This is due to a history of poor treatment and lackluster business practice conducted at small and large dealerships alike. Bob Penkhus Volvo has proven a most welcome departure from substandard treatment. Danielle is a really exceptional service consultant and most responsive. She is a real professional when it comes to handling warranty transactions in particular. Bob Penkhus service has never let us down. We have had few issues with our XC60 and XC90. Bob Penkhus Volvo service repair staff have always diagnosed and fixed any problems rapidly and successfully. I have to also say that Jordan M, Jalyn W and the rest of the Volvo sales and finance staff have really been exceptional in attending to our priorities and putting forth outstanding effort in accomplishing our identified goals. Attending to the needs of military personnel is undoubtedly a definite priority at this dealership. I had never purchased more than one vehicle from a dealer prior to coming to Bob Penkhus Volvo. We are now on number three because the XC series vehicles are just exemplary and Volvo is likewise fortunate to have the good people at Bob Penkhus sell and service them. More

Chris and service teams was phenomenal the went above the expectations of the time required to address the concerns the expectations of the time required to address the concerns More

great service from Danielle and technicians my wife volvo is running great. however little too much reliant on text message vs personal inter reaction is running great. however little too much reliant on text message vs personal inter reaction More

Service is excellent and my VW is in safe and excellent condition . The staff make each visit comfortable and answer every question. condition . The staff make each visit comfortable and answer every question. More

Easy to work with. Good communication. Friendly and in good spirits during the repair process Good communication. Friendly and in good spirits during the repair process More