Schaumburg Ford

Friendly, professional and very helpful. Made the time and explanation was good especially with the financing Made the time and explanation was good especially with the financing More

Ordered online and sales process in dealership was fast an efficient - Honored the online purchase price with no problems. Thank you! an efficient - Honored the online purchase price with no problems. Thank you! More

Willing to work with us to make my son’s first car purchase a great experience. purchase a great experience. More

Had to deal with a rude used car manager and felt looked down at by staff down at by staff More

We are very happy with our vehicle and the final purchase price, and all in person interactions were good. During the negotiations and financing there were repeated efforts by the dealership to slip in extra price, and all in person interactions were good. During the negotiations and financing there were repeated efforts by the dealership to slip in extra costs. After requesting and being given an out the door price, i was presented with a bill of sale that included an additional $3,000 charge for locking lug nuts, protective spray and door guards. I was repeatedly urged to look at 6-7 year loans while specifics as to why a term that long were glossed over. I agreed to a $10 a month service contract with the finance manager. A few weeks after the purchase my lender informed me that $6,000 in service contracts were added to the loan. Be very cautious and thorough when dealing with this dealership. Negotiate your trade in value, do not accept their first offer. Ultimately we agreed to halve the $3,000 charge for additional features and the service contracts were forgiven. They have an employee whose job is to undo service contracts that assists after purchase. Be prepared for shenanigans. More

Gerardo Esquivel was very helpful and knowledgeable on the various Ford products and their respective options. He is patient and a clear communicator. Overall a positive purchase experience. the various Ford products and their respective options. He is patient and a clear communicator. Overall a positive purchase experience. More

I had a really great experience purchasing my new Ford Escape. I would recommend a visit to the dealership when you are ready to purchase your next vehicle. Escape. I would recommend a visit to the dealership when you are ready to purchase your next vehicle. More

Really wasn't ready to buy, was going to look at cars I saw on the internet but found the car I loved. and took delivery that day. I'm very happy with the transaction. saw on the internet but found the car I loved. and took delivery that day. I'm very happy with the transaction. More

It was one of the best sales experiences that I have had in more than 40 years of buying cars. in more than 40 years of buying cars. More

Josh was awesome we had a great experience. He was on top of everything very friendly and went above and beyond to accommodate us. The whole dealership treated us the absolute best we’ve ever h He was on top of everything very friendly and went above and beyond to accommodate us. The whole dealership treated us the absolute best we’ve ever had. More