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Bob Rohrman Schaumburg Kia

Schaumburg, IL

Overview
Employees
Reviews
Vehicles
4.5
2,835 Reviews
Although Rohrman Auto Group has grown to become one of the largest of its kind, our roots are still here in Illinois, and we remain family-operated with numerous generations leading the company. You get to take advantage of the tremendous buying power we have to ensure you get new and used vehicles at great prices, plus our fantastic reputation with a wide range of lenders and financing agencies. But at the same time, you know that you are working with people who love the Schaumburg area and who will treat you like one of our neighbors, because that is what you are. That is a combination that provides you with an unbeatable experience; visit us at Schaumburg Kia to enjoy this for yourself today and discover a better way to buy a car.
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750 E Golf Rd

Schaumburg, IL

60173

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Showing 2,835 reviews

January 31, 2023

My service adviser was Mark. He is outstanding and delivers great customer service. I will only bring my car for service to Schaumburg Kia because of Mark. More

by noemail3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Robles, MarK Robles
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Feb 01, 2023 -

Bob Rohrman Schaumburg Kia responded

Mark is humbled by your kind words. Thank you so much for your continued support of Bob Rohrman Schaumburg Kia and we will see you next time!

January 31, 2023

This was my first time at Schaumburg Kia for service on my Kia Telluride. Staff was very friendly and professional. The mechanical issue with my seat movement button was fixed. Would definitely take my More

by TRACYKLAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fil Principato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2023 -

Bob Rohrman Schaumburg Kia responded

We are delighted to welcome you to the Bob Rohrman Schaumburg Kia family! Thank you for working with the service team.

January 31, 2023

Excellent service, Very Happy with visit. Always happy to come to this location. Great, Great!! More

by Nanvilla81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Report | Print
Jan 31, 2023 -

Bob Rohrman Schaumburg Kia responded

Thank you so much for your continued support and trust in our business here at Bob Rohrman Schaumburg Kia!

January 31, 2023

Very friendly and inviting finance was wonderful although my sales person was wonderful, I was referred to you by my daughter More

by LPRIAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Rodriquez
Report | Print
Jan 31, 2023 -

Bob Rohrman Schaumburg Kia responded

Thank you for this feedback! We are glad to hear that our sales and finance teams were helpful. The team appreciates your support!

Jan 31, 2023 -

Bob Rohrman Schaumburg Kia responded

Thank you for this feedback! We are glad to hear that our sales and finance teams were helpful. The team appreciates your support!

January 31, 2023

Very pleased with the service Mark Robles is very friendly and gets the job done More

by CAREY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Report | Print
Jan 31, 2023 -

Bob Rohrman Schaumburg Kia responded

Thanks for the 5-star review. Mark will appreciate the shoutout! The Bob Rohrman Schaumburg Kia team is here to help with any of your future service needs.

January 31, 2023

They take the time to help you and resolve your issue - Mark Robles was perfect very friendly and gets the job done More

by CAREY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Report | Print
Jan 31, 2023 -

Bob Rohrman Schaumburg Kia responded

Thank you for leaving Bob Rohrman Schaumburg Kia a five-star review and giving a shoutout to Mark! We look forward to assisting you again soon.

January 30, 2023

Aldo Rodriguez was nice to work with, provided great information about the car and our options More

by VITOLOGY32
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aldo Rodriquez
Report | Print
Jan 30, 2023 -

Bob Rohrman Schaumburg Kia responded

Thank you for your review. We are glad that Aldo was nice to work with. We appreciate your business and these kind words here at Bob Rohrman Schaumburg Kia!

January 29, 2023

Mark Robles in Service Dept. was very friendy and gave me perfect service. I was very pleased. More

by dkrlakdma
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Report | Print
Jan 29, 2023 -

Bob Rohrman Schaumburg Kia responded

We are very happy to hear Mark provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

January 28, 2023

They lied to me and sold me a lemon car. They are all very unprofessional. More

by E_CELIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tiffany Tremmel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Pruitt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Anderson, Anthony Longobardi
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Feb 01, 2023 -

Bob Rohrman Schaumburg Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

January 28, 2023

Timely service was given in a friendly atmosphere and I was able to leave on time for another appointment More

by STEFANLEHNERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MarK Robles, Isaac Basurto, Brian Montes
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Jan 29, 2023 -

Bob Rohrman Schaumburg Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Isaac met your expectations. Thank you for choosing Schaumburg Kia, we look forward to having you as a valued customer for many years to come!

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