Bob Rohrman Schaumburg Kia

Excellent service Marc never lets me down fast & friendly service I love my car thanks to him service I love my car thanks to him More

Schaumburg Kia is where I get great service that I can trust! Filippo Principato the service manager really knows what it takes to run a great service department. His team is very engaged and helping cust trust! Filippo Principato the service manager really knows what it takes to run a great service department. His team is very engaged and helping customers with all of their needs. Isaac Hidder the service advisor I worked with was very knowledgeable with making sure my car was taken care of properly. I highly recommend Schaumburg Kia!!! More

Friendly, professional and honest. I would recommend Anthony. The dealership was very clean and the coffee was good! I would recommend Anthony. The dealership was very clean and the coffee was good! More

Steve was an excellent guide on our car buying experience. We had great customer service! experience. We had great customer service! More

Issac Basurto took great care of me and when the appointment went longer that anticipated he gave me a discount which I appreciated. appointment went longer that anticipated he gave me a discount which I appreciated. More

Fil communicated very well what the diagnosis of my engine was, and was clear about the warranty coverage, which was honored in replacing my engine entirely. I was very happy after having my car return engine was, and was clear about the warranty coverage, which was honored in replacing my engine entirely. I was very happy after having my car returned, and it drove like new! Excellent customer service Fil! More

Service department greeted us as soon as we pulled up. Isaac took care of us & while our car was being serviced he had the shuttle take us to a restaurant & called & picked us up when our car was ready. T Isaac took care of us & while our car was being serviced he had the shuttle take us to a restaurant & called & picked us up when our car was ready. Thank you for a great job guys. More

Mark, at Kia service dealership was a great help. Very friendly even though I didn’t have appointment. Very friendly even though I didn’t have appointment. More

Mark Robles (hope i spelled it right) is top level at his job. Always respectful of people's time, money, and safety with their vehicles. Mark is the reason i keep returning to this dealership when there are job. Always respectful of people's time, money, and safety with their vehicles. Mark is the reason i keep returning to this dealership when there are several other places i can bring my car for service. I know he will happily do his best to make sure my vehicle is up to all of the service requirements. He is diligent, genuine, and patient. 100% 5-star employee from my perspective. More

I brought my car in on September 21st. because it wouldn't start. I would have to jump it to get it running. The dealer had it till October 31st. When I picked up the car there was more th because it wouldn't start. I would have to jump it to get it running. The dealer had it till October 31st. When I picked up the car there was more things wrong with it then when I originally brought it in. The cover in the trunk that goes up when the hatch is opened was broken. When I put the car in reverse the camera is not working correctly. It is all blue on the driver side. The air bag light was on. How is this possible? these 3 things worked perfectly when I brought the car in. How do you give a customer their car back in worse condition then when they brought it in? What kind of quality is this? Now I'm waiting to hear back from the dealer when they will have the parts to fix the problems they created. I asked to talk to the manager Fil but he never got back to me. All of this is poor quality and customer service. I am very disappointed. More